ORZ was established in 2004 From China. We sincerely hope customers from all over the world can enjoy the quality product and service from ORZ.

1. We only accept Paypal.

1. All items will be dispatched within 1 working day when payment is received.
2. Please allow up to 20 working days for items to be delivered.
3. We ship items according to your order delivery address except the special notes from buyers !
   Please edit your postal address before check out. We do not take responsibility for item loss
   due to wrong address.
4. We are not responsible for any customs duty incurred at foreign customs.
5. Other way to ship, Email us to enquiry.

1. All items are Brand New shipped from the factory.
2. We'll replace item for you if item was lost during transit or the item you received has been
   damaged during delivery.
3. All returns must be confirmed by our after-service staff. We are not liable for any return
   package without prior notice.
4. If buyer is responsible for all return shipping charges. Postage is not refundable
5. Man-made defects are not warranty, such as intended, misuse, mishandling, removal and/or re-installation, neglect, accident or tampering and etc.

1. Please Email us with eBay messages if you have any questions or problem about our items. We will reply
   you as soon as possible.
2. We greatly appreciate your Positive Feedback.  Please do not leave negative feedback without asking for help.
3. Service Transit Time is provided by the carrier and excludes weekends and holidays.
4. Transit times may vary, particularly during the holiday season.
5. If you have not received your goods within 30 days from payment confirmed,  please feel free to Email us immediately. We will resolve any possible problem or accident for you as soon as possible.