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About cancellation
Cancel or change can not be made when shipping mail arrives.
Shipment notification = Shipping has started.
A shipping fee is incurred.
Since it is shipped from Japan, shipping can not be easily stopped.
Please be careful.
Please read well until the end of the explanation.
---Economy The expected arrival date---
From Japan is shipped.
Shipping rates depend on location, item weight, and type of service used.
Additionally some countries charge custom fee.
For more details, please contact your local customs.
For shipping,DHL or we usually use International e packet by Japan postal service.
Even with free shipping items, some shipping charges may apply depending on some countries and regions.
If you live in an area not in the delivery guide table please contact us.
---7-25days---
United Kingdamu
Germany
---9-25days---
France
Hong Kong
South Korea
Taiwan
Thailand
United States of America
---10-25days---
Belgium
Czech Requblic
Hungary
Ireland
Netherlands
Poland
Sweden
Australia
New Zealand
canada
---12-30days---
Austria
Denmark
Finland
Spain
Switzerland
Turkey
---More than 10-40 days---
Europe without mention
Asia without mention
South America without mention
Middle East＆Africa
Please understand that the date of delivery may depend on the weather,
We will correspond when lost by a delivery company, but we can not accept any changes or returns due to delivery delay.
Cheap flights are shipping fees for service prices.
If you are in a hurry to deliver, please choose a higher shipping cost setting.
It is a delivery method that can be delivered in about one week in any country.
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The customs by the international transport or any other costs are not included in the total amount of price.
Please check the custom duty detail of your region.
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--About your order--
We will ship your order within 3 business days as soon as confirmation of payment is made.
If you have any questions please email us before ordering.
It can not be canceled or changed after shipment.
If you wish to purchase two or more items at the same time with a high delivery method, please order without payment complete payment. I will change the shipping fee. Changing the shipping fee will not be possible if you settle. We will not refund later.
※The purchase of the same item except for the plate parts is limited to 2 pieces.
We will cancel automatically if we purchase more than 3 same items collectively.
--About trouble and shortage--
Although we have inspected before shipping,
we will respond immediately if there is a problem or shortage on the item that arrived.
Sorry to trouble you, but please contact me within 10 days.
Please contact me within 10 days of arrival.
I will guide you by email as to what kind of correspondence you can make according to the trouble.
Items that are older than 10 days can not be handled.Please be careful.
--About return--
We do not receive returns or exchanges because [Image is different from] or [Corresponding model was mistaken].
If you are concerned about the compatible models please ask questions by email before purchasing.
Returned goods can not be exchanged when purchased and shipped.
※※Caution※※
・We use translation software. Please give me as much information as possible when contacting by e-mail.
・Shipping is from Japan. In the case of a long-term holiday, it is described on the product page.
Weekends and holidays are closed.
Those who hurry shipment and correspondence please be forewarned.
・Even if it is the initial failure after installation, we will correspond if it is within the deadline.
Please contact me within 10 days after arrival.
The item that the customer has scratched is not subject to exchange.
・If you refuse to receive the shipped item, if absence continues and you return to the company, we will refuse the order from the next time.
・Mischievous ordering, impersonation, malicious feeling ordering will be reported to ebay administration, public agencies.
・There is a case that some specifications have been changed to the actual product without mentioning.
As long as there is no problem in use, returns and exchanges due to the specification change can not be received. Please note.
・If the shipping address, the payment name and e-mail are completely different from the bidder information, we might cancel the bid as a fraud.
・There are times when it can not be shipped by the postage which is settled by the region. In that case we will contact you. Please note.
・The instruction manual is not included.
※Even if the manual is attached, it will be in Japanese only.
If you do not know how to use please consult a bicycle shop