Return Policy

You have 14 days to contact us for returning it from the date you received it. If this item is in your possession more than 14 days, it is considered as used and we will not issue you any refund or replacement. 
All returned items must be in the original packaging and you must provide us with tracking number, specific reason for the returns and your eBay ID. 
We will refund you upon receipt of the item in its original condition ( but NOT include the shipping fee we paid for the item), after both Buyer and Seller cancel the transaction from eBay. Or you may have a replacement. 
Return shipping should be paid by buyer. 
Defective items must be reported and returned to us within the warranty period of one month (and in the original packaging, if possible). You must tell us what the defect is and give us your eBay ID. We don’t repair or replace items with an expired warranty.

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1. During long-term transportation, wedding dress maybe folded and extrusion, and a little wrinkle and out of shape is normal, we suggest that you can use flatiron to iron it, after that the wedding dress will restore its original beauty, but the flatiron temperature shouldn't be too high.
2. If you buy a petticoat, you need special training to fold it. You can also use a rope to fasten it or remove the bones of the petticoat, when you wear it you can put them together.
3. After your wedding ceremony, if you want to wash your wedding dress we suggest that you had better to the professional laundry, so that it could keep its original shape.
4. If some part of the wedding dress are dirty, you had better wash it in a gentle neutral detergent and wash it by your hand, you had better wash it as gentle as possible in order not to rub down the embellish on the dress.
5. Never use washing machine to dry the wedding dress, and you should dry it in the place where the sunshine is moderate, escape from under the blazing sun directly.
6. Before store your wedding dress you must wash your hand, do not attach your cosmetic in your wedding dress, if your wedding dress attach cosmetic it will have yellow macular before long. Dress should be stored in a cool and dry place, avoid moisture to make it mould.