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SUPERFISH KOI FLOW DIAPHRAGM SERVICE KITS

Replacing of the diaphragm and servicing airpumps as part of regular maintenance will help to extend the airpump's lifespan, maintain power and reduce noise levels.

Please select the model and/or number of diaphragms in drop down menu above.

Options:

SUPERFISH KOI FLOW 20 COMPLETE SERVICE KIT - All Models Grey & Blue

SUPERFISH KOI FLOW 30 COMPLETE SERVICE KIT - All Models Grey & Blue

SUPERFISH KOI FLOW 60 COMPLETE SERVICE KIT - Make sure Yours has the steel plates added for the 60 before puchasing as picture very top.

Shipping

Important: Please Note For Combined Postage

When purchasing more than one listing please add all items via the Add to basket button on listings Do Not Pay and then click the Request total from seller Button.

We will then send an invoice which will include a combined postage charge, therefore saving you money Now You Can Pay.

We can no longer combine postage once you have paid for individual listings, so please do as above and you will probably save unnecessary postage cost.

Koi Zone aims to post your orders as quickly as possible, normally 1 - 2 days from payment, which shows in our feedback.

Standard Economy Delivery (Royal Mail Second Class) - Estimated within 2 - 3 working days.

Working days are defined as Monday to Friday (excluding bank and public holidays) therefore any orders placed after 1pm on Friday will not be processed until Monday.

Please check at your local post office if you have not received the item within this time; be aware Royal Mail requires 15 working days before an item is considered lost.

Courier - Heavier Items - Estimated within 2 - 3 working days

We pride ourselves on great customer service and very quick delivery.

Any Damaged packages when item arrives, must checked to see if goods are ok & signed for as damaged.

Please contact us if you have not received your items within 5 working days of cleared payment.

When filling out feedback, please take into account Postage & Packing includes all new more expensive Royal mail 1 st & 2 nd class delivery charges & all packing material ie bubblewrap, postage bags, invoices and labour.

All Area's Below May Incur A Surcharge On Heavier items please check.

AB31-AB38, AB40-AB56, IV1-IV28, IV-30-IV32, IV36, IV40, IV52-IV54, IV63, KW1-KW14, PA21-PA38, PH4-PH41, PH49-PH50, All BT postcodes (Northern Ireland)

ZONE D - A surcharge (in addition to any stated postage to mainland UK)

HS, IV41-IV49, IV51, IV55-IV56, KA27-KA28, KW15-KW17, PA20, PA41-PA49, PA60-PA78, PH42-PH44, ZE, IM (Isle of Man), Channel Islands ISLE OF WIGHT - a Surcharge (in addition to any stated postage to mainland UK).

Koi Zone do not try to make profit on postage charges.

Returns

Koi Zone operates a 14 day money back refund on the purchase price of all goods providing that, Goods are returned in perfect, unused and undamaged condition, in their original packaging.

The purchaser ensures that the goods are securely and adequately packed to avoid damage. The purchaser pays all return postage costs unless item is found to be faulty.

We recommend that you return products by recorded delivery or by carrier that requires a signature.

Koi Zone accepts no responsibility for goods returned to us that are not received unless signed proof of delivery can be provided.

On safe return of the product the purchase price of the goods excluding any post and packing charges will be refunded.

UK postage cost is only refundable under warranty if a fault is found under test. If no fault is found then a returns and handling charge will apply.

All items returned that are unwanted must be in there original packaging in fit condition for resale as they were received. If an item is not returned in this condition it will not be eligible for a refund. All items that are unwanted are returned at the buyers cost and this is not refunded.

Please note: Any item returned to Koi Zone that is unidentifiable, deemed not to be faulty (therefore requiring return postage) or requires parts/service charge that is not fulfilled by the purchaser within 3 months from date of arrival or from when latest advice given (whichever is the latest date) will be disposed of without further notice.

We will not pay the return postage unless we have provided permission for the goods to be returned to us. We will only repay the shipping costs if agreed to a level of second class recorded, please do not return faulty goods to us using either a First Class or Special Delivery Service or without our permission first.

Cancellation or Changes

Order Cancellation or Changes to Orders.

Please ensure before placing an order that all your details, including your delivery address, telephone no and item are correct as sometimes they cannot be amended after an order is placed due to the high level of orders placed. Once an order has been placed it will be processed almost immediately. Unfortunately this means that we cannot prevent it from being dispatched, or amend the delivery address, or change the quantity or item being ordered, as it will be in amongst hundreds of other parcels in sealed, weighted bags awaiting collection by our couriers.

This means if you wish to cancel the order you will need to send the goods back to us once received at your expense . You will need to contact us once you received and obtain full return Authorisation and a unique return number.

About Us

Koi Zone's shop is based in Romford, Essex we stock a full range of Pond Products, Aquatics & Koi. we are open to the public on a daily basis.

We Specialise in Koi Sales and all your Pond, Aquarium, Tropical & Marine related Products at very Competitive prices.

We are able to supply a lot of items that are not in our Ebay Shop, all enquiries welcome.

Most of our products are shipped directly from our premises so you get your items quickly and in perfect condition. We know how important it is for you to get what you ordered and get it fast.

Our products are a 100% authentic and brand new. We work with some of the biggest suppliers of high quality pond products to bring you only the best items. It is very important to us that we put our customers first and you will see this reflected in every transaction with us. We consider it a top priority that our customers are happy and in the rare event that they are not, we do our best to fix the situation.

We normally provide you only the best experience when shopping with us!

We also have an Outlet Store where you can come view koi for sale and lots of other pond related items and from which you can collect your items from if you prefer not to have them delivered by prior arrangement. We always try to accommodate customers needs and requirements where possible.

We pride ourselves on delivering a service that will make you want to use us again and again.

We use the top courier for koi deliveries and as of yet never had any casualties.

Koi Zone normally have regular koi shipments all year round available for viewing.

Koi Zone have a full pet shop licence for our premises.

All our products are covered by their manufacturers guarantee and are as described in the listings