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Genuine Leather Handmade Zipped Top Smart satchel Bag in Tan and Brown

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Genuine Leather Handmade Zipped Top Smart satchel Bag in Tan and Brown

A generous size, tote hand bag with a premium quality finish. This smart bag will take you from the office to the shops. The two comfortable padded straps are long enough to be carried on the arm, in your hand or on the shoulder, and there is an additional long strap, which clips onto the the sides of the bag, providing a further carrying option. This bag is hand cut, machine stitched and finished in my small workshop in Morocco.

The bag is fully lined. Within the main zipped compartment of the bag, you will find a handy zipped pocket and a further larger open pocket. On the back of the bag, there is a further zipped pocket.

Dimensions: Length 34cms, Height 25cms Depth 12cms max

All measurements are approximate, as with hand made items measurements can vary slightly.

The photographs are an indication of colour only, and the bag supplied can vary in shade.

Moroccan leather is tanned the traditional way, leaving the natural markings of the hide visible and adding to the character and individuality of the bag. Leather is a porous material and will become more supple with use as it absorbs the natural oils from your hand

Postage and Packaging Information

U.K

We always dispatch promptly, usually the next working day, and always obtain proof of postage. We use recorded delivery as standard, and you will be sent a tracking number. A signature is required on receipt. Kindly remember that the ratings you are asked to give are for dispatch time not delivery time. Unfortunately, once the package has been posted, we cannot control the delivery time, but are at the mercy of the Royal Mail. If your item is delayed in the post, please use the Royal Mail on line tracking service at www.royalmail.com to see where your parcel is being held up. You could also call your local sorting office, to see if there is a parcel waiting for you. In our experience the post man does not always leave a card to tell you he has tried to deliver and these uncollected packages are returned to us!

If there is a problem with your delivery or your item, please contact, and we will do our very best to ensure you are satisfied.

International

We always dispatch promptly, usually the next working day, and always obtain proof of postage. We use Royal Mail Airmail Small Packets. Kindly remember that the ratings you are asked to give are for dispatch time not delivery time. Unfortunately, once the packet has been posted, we cannot control the delivery time, but are at the mercy of our postal services. Delivery to some countries can be slow and we ask you to be patient and understanding. If your item is delayed in the post, please call your local sorting office first, to see if there is a packet waiting for you. In our experience the post man does not always leave a card to tell you he has tried to deliver. Following guidance from the Royal Mail, we are obliged to allow 20 working days before we can report a packet as lost, so we politely ask you also to wait at least 15 working days before contacting us, when we will do our best to resolve the problem.

About Us

Truly Moroccan is a small family business based in Yorkshire. We specialise in traditional Moroccan products, including the finest quality pure argan oil, tagines, leather items and other handworked goods. We work mainly with self-employed traditional craftsmen, who produce their goods for the shops and markets of Morocco.

Karen grew up in England and Said in Tangier, Morocco. The family lived in the south of Morocco for a number of years, where we were introduced to the delights of argan oil and spent time discovering the many traditional crafts which are still very much part of Moroccan life.

Our pure argan oil comes directly from a women's cooperative in the south of Morocco and is certified organic. The oil has been registered on the CPNP (Cosmetic Products Notification Portal) and we have a full cosmetic product safety report by a registered toxicologist. All our bottled argan oil products are fully compliant with European legislation on cosmetic products.

Most of our leather goods come from a small traditional workshop in Fez, Morocco. The leather is tanned using organic tanning agents in traditional tanneries in the medina (old town) of Fez, and the bags are hand cut, stitched using a sewing machine and hand finished in the workshop. A few of our more expensive bags are made in a larger workshop in Tangier.

Shipping & Returns

We aim to dispatch within 2 working days using the Royal Mail, Parcelforce or Courier. Free UK Delivery will usually take 3-5 working days.

If your item is delayed in the post, please call your local sorting office first, to see if there is a package waiting for you. In our experience the post man does not always leave a card to tell you he has tried to deliver and these uncollected packages are returned to us! If your item does not arrive within 2 weeks, please contact us so that we can resolve the problem..

We hope you will be very happy with your order, however if there is a problem or you have simply changed your mind, we are happy to offer a no quibble return policy for your peace of mind. Unused items can be returned within 14 days. Please contact us first to request a return and repackage your item carefully. We recommend you return the item using a tracked service such as Royal Mail Recorded delivery, as it remains your responsibility until we receive it. We will process refunds within 2 working days of receipt. Postage costs are not refunded unless the item is faulty or we have made an error with your order.