Payment Methods:
We accept PayPal, as well as Visa, MasterCard, American Express, and Discover though Paypal Merchant Services.

Sales Tax Information:
We are required by law to collect State and Jurisdictional Sales Tax for any item that is shipped to a state in which we have a sufficient “nexus” within that State – meaning, any state where EPC, Inc. (or our parent company, CSI Leasing) have a physical representation, or provide a service.
We are under the State Tax Nexus jurisdiction in the following states: AL, AZ, CA, GA, IL, IN, KY, MA, MI, MN, MO, NC, NJ, OK, NV, NY, PA, SC, SD, TX, WA, and WI.
Please Note: If additional shipping costs are charged apart from the item(s) ordered, CA, GA, MN, MO, NJ, NV, NY, PA, SC, SD, and TX will also require that taxes are charged on any shipping costs, as they are considered part of the sale price.

Standard Warranty Service Program - Included with all EPC, inc. eBay Orders:

***Limited 30-Day hardware warranty. Limited 30-Day Software Warranty***
***Standard processing/shipping times***
***Buyer pays return shipping fees***
***Eligible for refund or replacement (replacements subject to availability)***

What's Covered Under Warranty?
Warranty coverage is for all hardware, hardware components, and software included with the original sale.
Software pre-installed at time of purchase will be covered for initial 30 Days ONLY. All other software installed post-sale (not included/installed at time of sale) will not be covered under warranty. Software/Data Recovery is not covered under Warranty.
NOTE: When configuring your system for first use, please ensure that all backup and recovery files are created in the event that your software is compromised. 

Repairs:
In the event that repairs are sought without a return, estimates for all repair and service costs must be submitted to the EPC, inc. accounting department for approval BEFORE proceeding with repairs (please contact us for details).
Any repair/service cost summary submitted without prior approval from the EPC, inc. accounting department may be denied as part of the warranty procedure, and may not be reimbursed.  

Additional Warranty Information:
All returns are subject to authorization from EPC, inc., and require an RMA number. Returns for refund may be assessed a restocking fee. Any applicable restocking fee will be deducted from the amount of refund. 

eBay Global Shipping Program (GSP):
All International Sales purchased via the eBay Global Shipping Program (GSP) will be subject to the eBay GSP Return Policy, which may differ from the warranty described above.

NON-EBAY Shipping Distributors/Mail Forwarding Services:
EPC, inc. does not authorize the use of Shipping Distributors/Mail Forwarding Services (other than the eBay GSP), due to a strict EXPORT policy.
IF FOR ANY REASON THE ORDER IS SHIPPED, THE ORDER WILL HAVE THE WARRANTY VOIDED - NO WARRANTY OF ANY TYPE WILL BE HONORED.

EPC is proud to offer business-grade, off-lease computer equipment of all kinds. Whether it's a laptop, desktop, LCD, printer or one of our other amazing deals, each piece is coming to you off-lease.

Our equipment comes from businesses all over the world, who have recently engaged in a new lease, providing the items that you see here at our online eBay store. Business-grade machines are a literal step-up in quality from standard, big-box store equipment. It's made to last and it's truly the largest difference between the stuff you "can get" and the stuff you must have to change the way you compute.

Privacy Policy:

Executive Personal Computers (EPC) Inc.

Global Privacy Policy

Effective date: July 15th, 2018

Introduction:

Your privacy is important to Executive Personal Computers (EPC), Inc., and its global affiliates (collectively “EPC” or “we” or “our”).

This Policy explains what Personal Data we collect from you, why we collect and process your personal data, when and with whom your personal data is shared, and your rights with respect to your Personal Data.

In this Policy the term “Personal Data” means data that identifies or may be used to identify an individual person, including, but not limited to, a person’s name, date of birth, job title, address, email, phone number, or employer.
In order to provide outstanding service, we must collect, maintain and process certain Personal Data about our customers, suppliers and other business contacts.

We recognize and respect your privacy concerns and expectations about how we use this information. We want you to know about our privacy policies and practices, and what we do to protect your Personal Data.

Please click here to view our full privacy policy:
https://www.ebaystores.com/Executive-Personal-Computers/EPC-Privacy-Data-Protection-Policy.html

EPC Online Sales Department: Allentown, Pennsylvania. USA
Hours of Operation: Monday-Friday, 7am-3pm Eastern Time (closed weekends and holidays).

Our Customer Care Department will be happy to help. Please use the "Contact Seller" link, or click on our Seller Information at the top of this page and select "Contact Us" on our profile page.
We hope to reply to all messages in order of receipt within (1) Business Day. If you do not receive a response, please check your email filters to see if our return email was rejected.

EPC has been in business since 1984, and is a full-service, technology-driven business. We are ready to provide you with today's best computer-based solutions. Whether it be for home or business, we've got you covered. EPC, Inc. is a wholly-owned subsidiary of CSI Leasing, the largest independent IT leasing company in the United States.