Broken or missing strings is not grounds to return or refund.
ShopGoodwill staff do not have professional instrument appraisal training and are not always familiar with which features of an instrument need to be examined for accurate descriptions of condition; if you have any questions regarding the details of an instrument, please message or call prior to placing your bid.
This is a used musical instrument; it has not been serviced, cleaned or tested for playability. There may be unseen damage that only a professional would recognize.
We recommend that all instruments are professionally cleaned / serviced prior to use.