POLICIES-RETURNS

Payment Policy

We prefer you to pay by PayPal. The easiest way to use PayPal is to click on the PAY NOW button after you win the auction, or you can go back to your 'My eBay' page in eBay and click on PAY NOW. If you DO NOT have a PayPal account, you can also pay with a Credit Card by paying with PayPal, and they will prompt you to enter your Credit Card Number! We no longer process any Credit Card payments!

Shipping Policy

PO Box Address:

Please provide both the PO Box # and a physical address as not to delay your shipment not all items can be delivered to a Post office box

We would be happy to offer our buyers combined shipping; however, we have to go about combined shipping a little differently. Since eBay has changed some things for us, we can no longer send invoices, but please purchase all items at the same time, and add note to seller that says "COMBINED SHIPPING" on all purchases, and we will refund shipping overages after the order has been shipped if we are able to confirm that the items have been combined into one shipment. Adding the note to seller on each order should help us process the orders at the same time. We apologize for any inconvenience, but this is the ONLY way we have to do this at this time.

NOTE: All International Buyers are responsible for paying any DUTIES, TAXES, VAT or any other fees that you may be charged from your Customs Department in your country. We do the best we can to keep these fees low, but we are NOT responsible for paying them. If you have any questions about these fees, please contact your country's Customs Department for clarification on current rules for importing goods into your country.

We are not able to link our live inventory into Ebay,

If you provide a non-deliverable address and the item is returned to us we reserve the right to deduct any shipping expense that we incur.

Warranty:

At Dual Sport Armory we stand behind the products we sell

In the event that a product fails or has a defect:

The products are limited to the manufacture warranty; all products will require warranty direct through the manufacturer, in which case we will contact the manufacture in facilitating the return/replacement as needed,

Returns Policy

Returns are accepted within 30 days of date of delivery. Unless specified otherwise, Items must be returned in exact same condition as they were sent in their original packaging with any bags, tags, stickers, etc. still attached with all included pieces shown and described in the listing. We reserve the right to refuse refunds or exchanges on items that are returned in unsatisfactory condition or that are incomplete, in which case, the buyer will have the option to have the item returned at their expense. Any items returned after 30 days (with prior permission from Dual Sport Armory LLC) may be subject to a Late Return Fee of 25%.

We would prefer that you contact us before starting a return, especially if there is a problem with your item or with your order, as we may be able to offer some other options to resolve an issue. Please note that ALL returns MUST be returned with a supplied RMA number, or a refund may not be issued. Please be sure to contact us to receive your RMA # as well as the proper return address. Items returned to the incorrect location may not be eligible for a refund. Items returned via "Return to Sender" or "Refused" may be subject to additional fees to cover incurred return shipping charges.

Terms

We receive around 100 emails/messages a day, and also work with customers in person on the phone. Before emailing us with a question, please be sure to review the listing, as we do our best to include all of the information we have available to us about the items we are selling. If you need clarification about a detail in the ad, or have a question that is not addressed in the listing, please feel free to send us a message and ask! (Please note that our current response time is approximately 1-2 business days, depending on the time of the year.)

Photography

Unless otherwise stated in the listing, photographs used in our listings are of the actual item you will be receiving. Photos are taken in a studio setting and edited to most accurately show the item. Please keep in mind, however, that each individual device is calibrated differently for color, and colors of the actual item may appear slightly differently in person than what you see on your screen. There unfortunately is not a way to control this, so please be conscious of this when ordering any item online, especially if you are trying to color-match. If the color(s) of an item is/are not to your liking, you may return as "just didn't like" (review return policy above). All photos are copyrighted by Dual Sport Armory LLC (unless it is noted that we are using a stock photo).

Guarantee

Unless otherwise stated in the listing, items are brand new and guaranteed for 30 days.

About Us

We are a family owned company that is active and enthusiast within the industry

With over 50 years of knowledge to help with your purchasing, please contact us with questions

We buy and sell predominantly Motorcycle/ATV/UTV Parts! However if you don't see what you need, we have over 70,000 other parts in our warehouses that are NOT listed on eBay. Email to inquire!