Payment Policy
All Payments to be made Via PayPal immediately.
Shipping Policy
Delivery:
If you have any problems, we would like to help. Please contact us before leaving feedback as we want you to be happy.
Your satisfaction is our Number One priority. Returns are available within 30 days from the item received date.
All items MUST be returned in their original condition, not altered. The buyer pays for returning the item at their own expense.
We take charge of the expenses for shipping back to you. We do not reimburse the return shipping charges.
All orders placed before 1.00 pm Mon - Fri are shipped the same day. Orders received after this time, will be shipped the next working day.
No shipping on weekend and public holidays.
Normally it takes 3 to 5 Working days to arrive UK, Europe 7-10 Working days for the rest of the world
Any missing parts must be reported as soon as the item is delivered.
If a package is not signed for, it will be held at your local depot for 5 days awaiting collection and then returned to us. All returns/re-delivery to us will incur a 2nd postage charge.
International buyers please note:
a.Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer’s responsibility. We will try our best to reduce the risk of the custom duties.
b.Please check with your country's customs office to determine what these additional costs will be prior to buying
Return policy:
If you wish to return goods, you need to inform us as soon as you receive the goods.
You must take reasonable care of the goods and immediately return them at your own expense.
If you need to return an item you must first request an RMA (Returned Merchandise Authorization) and a returns form via Ebay.
Refunds are only issued after you have agreed to and accepted the mutual EBay cancellation.
We are happy to exchange or refund as long as the item is returned, however no part of the original packaging should be removed or damaged.
Please return the item in the same condition as you have received. Refunds are given minus the cost of postage, Plus a 15% restocking fee will be deducted, unless the item is defective.
Due to EU regulations regarding hygienic reasons, used products cannot be returned.