Shipping
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We offer free shipping for all the items via UPS FedEx or USPS Priority Express. Items will be shipped out of receiving cleared payment within 1-5 business day depends on your ring size request. International customers: Please note that buyer is responsible for any incurred charged on import/customs duties & taxes from country of destination upon delivery.
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Payment |
We accept PayPal: Visa / Master Card / Discover Card / American Express
Payment plan: We offer layaway payment plans. Please contact us for further information to set up a plan that will suitable your financial needs.
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Return/Exchange |
Our first priority is 100% satisfy our customers. Therefore, we offer 100% money back guarantee return policy without any questions. If you don't satisfy your purchase just email us within 30 days of receipt to obtain a RMD number to ensure a proper credit to your account. You are responsible for shipping and insurance. Most refunds will be issued 24 hours after inspecting your return with its original condition.
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Resizing/Repairs |
We offer free sizing at the time of purchase from 4 to 10. Other sizes costs $50 and up. Please make sure your ring size and contact us for your specified size after placing your order. If you need to resize or do any repairs to the ring in the future please let us know. It will be a small charge and shipping price.
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Certification |
In order to guarantee its quality and value, we provide a third party Gemological certificate of Authenticity for all the engagement rings or upon $500 value items. Every appraisal includes a picture and the value to provide you with the ultimate peace of mind knowing that you pay for.
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About Us |
Diamond Rise Jewelry value our customers and answer your questions. We offer quality jewelry at extremely competitive prices and every time. We are importers of wholesale diamonds and completely hand crafted from beginning to finish of fine jewelry. We committed to the highest standards of our specialty is in the designing and making our unique jewelry all the time.
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Customer Service |
Customer service hours: 10:00 AM - 5:00 PM EST (Eastern Time) Monday - Friday.
Please direct your questions at our customer service via eBay messaging.
Email us with the finger size to expedite the shipping once you place your order.
Ask us for the matching wedding bands at a discount price when you purchase the engagement ring or in the future. We have most of the matching wedding bands for the engagement rings.
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