Shipping & Handling Details

Default  Shipping Cost or Free Shipping Information: 

▲ Default   shipping cost or free shipping service is only for the  customers  from Canada or the lower 48 United States by Canada  Post, USPS or  the UPS Ground. Customers from other areas or  needs other shipping  ways, please contact us.
▲ Buyers   from Guam, Puerto Rico, Virgin Islands, American Samoa, Alaska,   Hawaii, PO Boxes, APO/FPO addresses or other  countries/areas, there  WILL be extra shipping costs, please  contact us for more detailed  information.
▲ Please   make sure your address is valid for both UPS and USPS services.  Any  costs incurred because of incorrect or undeliverable  address should  be undertaken by buyer.

Handling Time: Shipping   is usually made in 1-3 business days after payments cleared.  Orders  are processed from Monday-Friday; Not on the weekends &  public  holidays.

Sales tax / Customs  duties: Any   sales taxes or Customs duties are not included. If came out,  they  must be undertaken by the buyer.

Damage In Shipping: Email  or call us First! We  will work with you to get the case resolved in  the fastest  method.

Return /  Refund

If you are not 100% happy with your purchase, please  contact  Us. Please don't directly opened a request or case without   informing us, or else, we will do some discounts on the warranty  and  other sales-services later on. Hope for your understanding.

Returns & Exchanges

▲ All   returns must be made within 14 days of delivery date. Items must  be  in new, unused condition, with all original materials  included with  the shipment. A partial refund may be applied for  opened or damaged  items, depending on the condition.
▲ Items   returned under the buyer’s remorse: The return shipping fee must  be  covered by the buyer; The original shipping cost will also  be  deducted from the refund. 15% restocking fee of the items  purchase  price will be charged. 
▲ Returns   that are the result of our seller's error: Buyer will receive a  full  refund of the item as well as shipping charges
▲ All  returns  require a RA (Return Authorization) number that will be  given  by our seller. Please contact with us at first for more   details.

Defective &  Damaged Products 

▲ If   product was received damaged or not as described, please send  us  some pictures or videos, so we could well understand your  problem,  then solve them for you ASAP. Besides, it's much  helpful for us to  claim with UPS, remind our related department  to pay much more  attention to packaging later on. Hope for your  understanding.
▲ Replacement   or refund of defective or damaged products can only be returned  in  exchange for the exact same product, or else, the purchase  price  will be refunded back to your original payment method. 
▲ If   an item is received damaged, customer service must be contacted   within 7 days of receiving your item. All returns require a RA   (Return Authorization) number as above.

Payment

Warranty & Feedback