All our items are described after rigorous inspection; any defects will be noted in the listing. If by some chance we have overlooked something please contact us before leaving feedback and we will gladly sort out any issues you have. We are honest sellers and we will look after our customers. We do not cover postal insurance but we will endeavour to pack your items to the highest possible standards, if you would like protection please advise us of this and we can accommodate. We do not offer refunds if you change your mind or if items are the wrong size etc...