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Worldwide
TRADE PROCEDURE :
1. Invoice. An Invoice will send to you after the auction
end. The Invoice will include your successful bid price &
postage. If you win more then 1, we will combine postage for
you.
2. Payment. After you received the item, we guarantee you
can return the item to us within 14 days if you don’t
feel satisfy. If you have any question about the item, you
can send email to us. We want to serve you once again whether
it is for your existing goods on hand or sell you more other
items
3. Delivery. We will notify you the RA No or Parcel No, Date
of Delivery, Name & Address of delivery after we sent
out the item. We will mail according to your Paypal information.
It is your responsibility to give us accurate shipping information
4. Feedbacks. A star will give to you in Ebay if we receive
payment in 7 days or longer if by mutual understanding &
agreement. We know that some customers love the product very
much that they bid it first & arrange the payment later.
We accept & understand this behavior; however, you have
to notify us before. We hope you can recognize our products
& services after you received the item by given us a positive
feedback. If you feel that there is any problem, please feel
free to contact us, we will try to serve you & solve the
problem for you. We don’t mind if you give us any negative
feedback, as it is your right to reflect anything you don’t
like, however, please tell us what is happening before
5. After sales service. After you received the item, we guarantee
you can return the item to us within 14 days if you don’t
feel satisfy. If you have any question about the item, you
can send email to us. We want to serve you once again whether
it is for your existing goods on hand or sell you more other
items
.
PAYMENT
:
We accept paypal
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GENERAL
ENQUIRES & SALES SERVICE :
1. Email response. If you have any question, please feel free
to contact us.
We will try to answer your question immediately if we are
online or within 24hours.
We are working from Mon to Sat of China time.
We will response your question to the email address that sending
us enquires or by Ebay Mechanism. If you want us to reply
to a different Email Address, please tell us before. If you
have several E-Mail addresses, please use the same one to
contact us when talking the same enquires. For customers’
privacy, we won’t answer or come in agreement with it
enquires to different Email A/Cs expect after clarification
of customers’ identity.
2.shipping guarantee. All the Miniatures sold by us carry
a Shopping Warranty. If the item is defective by us, contact
us within 14 days and we will replace defective items to you.
You may return any unopened merchandise to us in its original
condition, including original packaging within 7 days of receipt.
You will be fully refunded except the shipping and handling
charges. Please email us prior to returning your item. But
please notice that we will NOT assume responsibility to the
damaged or lost items caused by the postal service, your own
mistakes, or natural depreciation. Any damaged or lost items
caused by the postal service will claim direct to the Postal
Insurance issuer
3. Refund policy. Your satisfaction is 100% guaranteed. If
you received the item & feel dissatisfy, you can return
the item to us within 14 days & have a full refund except
the postage or request a replacement. However, please tell
us what is happening before .
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