• For a smooth transaction, please follow the payment instructions laid out in the eBay system. If you are new to eBay and unsure how to purchase, please don't hesitate to get in contact with us via the eBay messaging service.
• The simplest way is via Mastercard, Visa or PaypPal via the Checkout process.
• If paying by bank deposit, please ensure you have your reference of your payment with your eBay user ID so we can identify the payment as yours. Failure to correctly reference your payment will cause a delay in our system which will ultimately delay the shipment of your order.
• We check our bank accounts daily so as soon as your payment has cleared, we will start processing your order.
• Our stock levels can change at any time. An order is only complete once payment has cleared. To prevent missing out, itís best to pay as soon as possible. Once a payment has cleared, 90% of products are dispatched within 1 business day, however please see our shipping page for estimated shipping times by state.
• Due to our warehousing process, once payment has been received, orders are unable to be cancelled. Our 30 Day returns process may assist in this instance.
• As always, if you have any questions, please get in contact with our Customer Service team who are more than happy to help.

Free shipping on the vast majority of fixed price items, and delivers to every state in Australia.

Victoria
Metro: 2-4 days
Regional: 3-5 days

NSW
Metro: 2-3 days
Regional: 3-5 days

ACT
Metro: 2-3 days
Regional: 3-5 days

QLD
Metro: 1-2 days
Regional: 3-5 days

SA
Metro: 2-4 days
Regional: 3-5 days

TAS
Metro: 2-4 days
Regional: 3-5 days

WA
Metro: 8-10 days
Regional: 10-14 days

NT
Metro: 8-10 days
Regional: 10-14 days

• Should you wish to return a faulty item, please communicate via eBay Messenger. Photos and/or videos of the item may also be requested to assist in the return process.
• It is the buyer's responsibility to ensure the product is packaged securely to prevent any damage during the return process. Failure to do so may affect the ultimate resolution to be offered, which may include repairs or replacement items. Alternatively, a refund can be offered.

To contact our Customer Service Team, simply click Send Message and our Customer Service team will be happy to assist.