Shipping Policy
We have a strong shipping term where we always provide fast and safe shipment to worldwide.
We ship Monday through Friday excluding holidays. The shipping cut-off time is 1pm PDT. Orders placed after1pm PDT will be processed the next business day. Please allow 1-2 business days for your order to process before it is shipped. Deliveries occur Monday - Friday.
We need a little more time to create your amazing, personalized piece. Please allow an additional 3 - 5 business days processing time for orders with engraving item. For custom timepiece orders, please allow 3-5 business days for processing. Once your personalized piece has been created, your order will ship with the shipping method selected at checkout.
USA Buyer
Standard Shipping: 3-7 working days
Priority Mail: 3 working days
Express Service: 1 working day
Canada Buyer
Standard Shipping: 7-20 working days
Express Service: 1 working day
UK Buyer
Standard Shipping: 2-3 working days
Next Day Service: 1 working day
AU Buyer
Standard Shipping: 10-25 days
Express Service: 1-4 working days
EU Buyer
Standard Shipping: 7-20 working days
Express Service: 1-2 working days
Asia Buyer
Standard Shipping: 5-14 working days
Express Service: 1-2 working days
Other Buyer: Please contact us to ask the shipping time
Thank you for your order. We will post to your paypal address. Please make sure the address is correct. Thank you.
We want you to be absolutely satisfied with our jewelry. If for any reasons you aren't satisfied with product(s) purchased, you can return any non-engraved item in its original condition for a refund or exchange within 30 DAYS from the delivery date. Please understand that shipping and handling fee is not refundable. Buyer is responsible for shipping cost incurred shipping products back.
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