All our stock are from official suppliers and come with the full manufacturers warranty.
Faulty/Defective Products:
Your satisfaction is our first priority. We will gladly replace products as per Australian Consumer Law.
In the unfortunate event that you receive a defective product, simply contact us and we will action a remedy.
Please note that if (1) the product is found to be working, (2) the fault/damage is due to misuse, neglect or reasonable wear and tear, or (3) the product is not one which was purchased from us (e.g. mismatching serial numbers, different stocked product), then unfortunately we cannot offer you a remedy. You will be charged a re-delivery fee to have the items returned to you.
Change of Mind Returns:
Change of mind returns are accepted. Item(s) must be returned within
30 days
from date of purchase.
1. Shipping cost are not refundable.
2. No returns or exchange after 30 days.
3. All returned products must be in original, brand new, and sealed condition. If an item is found to be opened, used or damaged, it will not be eligible for a refund or exchange, and will be returned at the buyers expense.
4. Return postage will be paid by the buyer.