About Us
- We
will issue refund or resend it if the item is not arrived within 35
days(or 28 business days) after receiveing the payment. Please contact
us by ebay message if you can't receive it on time.
- If you received an
incorrect, damaged, defective, or item not as described, please contact
us for a partial/full refund or replacement on our cost, we will be
pleased if you can offer a photo to us through ebay message.
- Please contact us within 7 days after you received .
Payment
1.We accept PayPal only.
2.Payment must be received within 7 business days of auction closing.
3.We ship to your eBay address. Please make sure your eBay address is correct before you pay.
Shipping
(1) We will ship your item(s) within 3 working day.
(2) We send to USA ,15-25 working days.
(3) UK / Auatralia / Canada ,15-35 working days.
(4) Europe , 15-35 working days.
(5) Other Countries, 20-45 working days.
(6)
We can also provide express post by EMS(4-15 days) or DHL(4-8 days).
The cost is higher than standard postage, about $ 30 or higher. If you
want post by EMS or DHL, please contact us.Very reasonalbe shipping fee
will be charged
(7) Import duties, taxes and charges are not
included in the item price or shipping charges. we hope this can help you to avoid the
Import duties or taxes, if you still need to pay for the Import duties
or taxes; we are unable to take any responsibility for this.
Terms
We stand behind every product we sell. If you're not pleased with
your purchase, we'll be happy to make an exchange or refund the product
price less S&H within 14 days of your purchase.
For any exchange or refund, we need the original receipt or a
record of the purchase in our system, and the product must be in its
original condition, including the box, UPC bar code, packaging, and all
accessories.
Please allow up to 10 business days for returns to be processed.
Shipping and handling charges are not refundable.
Returns
Refund or replacement request is available only the requests within 2 week after parcel received & returning the item as the same condition as received.
dian1Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email. All items returned must contain all original packaging materials.dian1If the item is found non-defective, the item will be sent back to the buyer at buyer's expense. Items returned without RMA number will be refused and returned to the sender. Buyer is responsible for All Return Postage and Shipping Charges. Buyer is responsible for additional shipping costs for items that are returned refused and/or undeliverable. We do not accept any returns without an authorization number on the box or label it is being returned in.
Contact Us
Your feedback is very important to us, please leave us a positive
feedback with all 5-star for the Detailed Selling Rating when you
received the item.
If there is some problem about the product, please take
communication with us before leaving neutral/negative feedback or
opening ebay/paypal case, we will do our best to resolve your problem.
We try our best to reply to your emails as soon as possible, however,
due to high volume of daily incoming emails and time zone difference;
we may not be able to reply your emails immediately. Please allow 24
business hours for us to response.
