If you have any concerns after receiving your item, please contact us via eBay conversations in order to resolve any issues.
It is our goal to provide an excellent product with the highest level of customer satisfaction. Should you have any questions please do not hesitate to contact us.
If you want to return or exchange an item, it must be in an unused condition.
It's the buyer's responsibility to cover the return shipping cost and in the case of an exchange the cost of shipping out the new item. If you are returning an item
We will refund the full item price once we receive it but we are unable to refund shipping fees.
In the unlikely event of a faulty or damaged item received please contact us immediately, we will need your cooperation to send us a proof such as clear photos
Showing the damaged parts, after that, we can send you a replacement FREE of charge or refund the full cost of the item depending on your preference.
Disclaimer:
Printings and Banners DO NOT claim ownership over the characters, celebrities, logo or clip art used on your mug. as they belong to their respective copyright holders. We DO NOT sell the characters or clip art. They are only being used to personalize your item. these images are permitted for one-time personal use according to the sale doctrine, they CANNOT be resold for any reason.
Feed backs:
We'd love to hear from you!
Please, could you leave us feedback that will help others benefit from your experience?
We are always looking for ways to improve our service and provide you with the best product.
Thank you for your business, support and feedback.
HAPPY SHOPPING