We ship from Germany. Our worldwide courier service is provided by FedEx. Usually, from the day your order ships, you can expect to be showing off your new purchase in around 2-4 business days. When your order ships, you will receive a shipping confirmation email with a link to track your package.
If you have noticed a defect in your item and would like to obtain a replacement, please e-mail us. Include as much information as possible, including the product, the defect, photo, your contact info, and if possible, your order number. We will send out a replacement for free.