The Urban Fitness Quench bottle helps to keep you hydrated and consume your daily fluid intake.
We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
Payment | Immediate payment via Paypal is required. eBay & Paypal keep your payment information secure. eBay shops never receive your debit or credit card information. |
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Shipping | All items will be shipped with Royal Mail or DPD, depending on weight and delivery destination. For more details, see individual items. Standard shipping is free for all UK orders. All estimated delivery times and dates can be found on the main product page prior to purchasing. Additional Information - Please be aware that once the item(s) leaves our warehouse we are no longer in control of what happens and we are putting our trust into our selected courier companies who have the greatest delivery success rate of any rival courier. We have spent many years researching courier companies and used a number of other companies in the past and have found both Royal Mail & DPD to be very successful in deliveries our goods quickly and safely. |
Returns | All customers must return their unwanted item(s) within 30 days of receiving the item(s). Item(s) must be unused and unopened. Return postage to be paid by the customer. A tracked and signed for delivery is recommended. All customers must complete and insert a return slip when returning their item(s) which should include the customers name, order number and reason for return. Without this our returns team will be unable to action any refund or replacement. Damaged, faulty or incorrect item(s) received - Please inform us on receipt and we can arrange for a replacement, return or refund to be actioned. In the very unlikely event that your item is lost or damaged during post, then WE are responsible and we will issue either a full refund or replacement. |