About Us

Card Printer Pros is your resource for plastic card printing solutions. With 25 years experience in plastic card printing, Card Printer Pros is your source for new and used card printers, card design software, ID card systems, card stock, printing ribbons and expert advice.

Our ID experts are ready to tackle any photo ID or plastic card printing challenge! Talk with an ID Expert via eBay Message Center today.

Free Shipping

All orders are shipped with free freight within 24 hours Monday through Friday. We ship to all US addresses via Federal Express Standard service. Average days in transit: 1-300 miles from Chicago- 1 business day
301-900 miles- 2 business days
901-1500 miles- 3 business days
over 1,500 miles-4 business days


Shipments to Canada is available. Duties and taxes paid by customer. Track your shipment by viewing your purchase details on eBay.

Return Policy

Your satisfaction is important to us. Our return policy is as liberal as possible, while allowing us to maintain the lowest guaranteed prices.

New Products
If you have purchased an incorrect or unwanted item, you may return it within 14 days of receipt, according to the requirements outlined below:
-The product must be unopened, unused, like new and factory sealed.
-All original packaging, instructions, etc., must be included in the return and undamaged.
-Products must be shipped to Card Printer Pros freight pre-paid (customer pays for shipping back to us).
-A 15% restocking fee will be deducted from your credit.
-Software may not be returned for any reason. Free trial versions of all software packages are available prior to purchase.

Reconditioned Products
If you have purchased an incorrect or unwanted item, you may return it within 14 days of receipt, according to the requirements outlined below:
-The product must be in the same condition as received.
-All original packaging, products, power supplies, instructions, etc., must be included in the return and undamaged.
-Products must be shipped to Card Printer Pros freight pre-paid (customer pays for shipping back to us).
-No restocking fee will be deducted from your credit.


Defective Merchandise (DOA)
If you have received a product that is non-functioning or defective out of the packaging, please contact Card Printer Pros  to arrange for a return merchandise authorization (RMA). We will replace the product as quickly as possible.


Return Procedures and Guidelines
Contact Card Printer Pros to obtain a return merchandise authorization (RMA) within 14 days of receipt of product. Please have your Ebay sales record number and company name available; we will need this information to arrange your return.
RMA numbers must be clearly marked on all return shipping address labels.
Card Printer Pros
Attn: RMA # _______
2400 Davey Rd
Woodridge, Il 60517

Products must be shipped back to Card Printer Pros using UPS, Fed Ex, DHL or another insured carrier that offers tracking capability.
Items must be received by Card Printer Pros within 10 days of RMA issuance.
Card Printer Pros is not responsible for any merchandise that fails to arrive at our facility
Merchandise that arrives at our facility damaged cannot be accepted and will be returned to you.
Credit will be issued to the original credit card or PayPal account holder after inspection.

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Contact Us

Please use eBay message center to contact us.