Shipping:
1 We offer WORLDWIDE SHIPPING. (Except China, )
2 Orders will be processed and dispatched within 24-48 hours after payment is clear.
3 We only ship to confirmed eBay addresses. Your eBay address MUST MATCH your Shipping address.
4 If you have not received your shipment within 30 business days from payment, please contact us. We will track the shipment and get back to you as soon as possible. Our goal is customer satisfaction!
5 Please note that estimated delivery time is depended on destination countries, and may subject to customs clearance process, and weather condition in your area.
Note:
Shipping Time:
USA: 7-14 Days;
UK: 7-20 Day
Canada: 15-25 Days;
Russia: 15-40 Days;
Brazil: 20-60 Days;
Australia：15-35 Days;
Israel: 15-25 Days;
Germany: 10-20 Days;
Japan: 10-15 Days;
Korea: 10-15 Days;
Italy: 15-40 Days;
France: 20-35 Days;
Europe: 15---25---30 days
Other countrys maybe need 15----30 days or longer.
If have few days delay,thanks for understanding!!
Payment:
1 We accept PayPal payment only, and must be received within 3 days from the date of purchase.
2 Please leave note in PayPal when making the payment if you have any special requests.
3 Orders will be processed instantly and dispatched within 1 days, so we do NOT accept any email/message note after you place orders.
4 IMPORTANT! PLEASE READ! Buyers are responsible for import duties, custom fees and taxes, if any. Please check with your country’s custom office to determine the additional costs impose on the item prior to buying.
Return policy:
RETURNS:
1 We offer 30 days return policy. Please contact us within 14 days t from the date you receive your order if you have any issues with the product and would like to return.
2 All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your eBay ID.
3 We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from eBay. OR, you may choose to have a replacement.
4 Buyer is responsible for return shipping cost.
* If you find the product defect from manufacture or damage, please contact me within 14 days of receiving your item to arrange it. and we'll do our best to make you satisfied.
Customer Service:
1) If you have any questions, Please contact with us via eBay message or our customer service e-mail . please be advised that e-mails will be replied by our customer services officers Mon. - Fri. 09:00 - 23:00 (Excluding Public Holidays)
2) You may expect to receive a response to your inquiry within 24 hours. (Excluding Weekends and Public Holidays)
Feedback is important to all of us participating on ebay! We will leave you positive feedback after your leave for us.
3） Leaving Negative feedback or Netural Feedback is never a good way to resolve problem .
We hightly appreciate that you can contact with us before you leaving Negative feedback or Neutral feedback .We will try our best to help you resolve problems as soon as possible.
*Customer satisfactory is our goal! We value your feedback, Please leave the feedback for us when you received the product, We will treat you in the same way. If you have any question, Please contact us.