L23792-001 HP ENVY 15M-CP0011DX 15M-CP0012DX FHD 15.6" LCD Touch Screen Assembly
15.6" FHD Full Lcd Touch Screen Assembly for HP Envy X360 15-CP 15M-CP0012DX
Screen Information:
It is important to check your old screen type. Please match your laptop model and original screen's backlight type, size, Data cable Pin, and Resolution before you purchase this item, because even same laptop models come with more than one type of screens. This item is LED Backlight screen. Please check model numbers and part numbers for compatibility.
!!! ATTENTION !!!Must READ BEFORE ORDER
1.No Disassembly and Install Instruction Tools Supply
2.Please match your original screen with the actual image description Shows
3. We reserve the right to ship COMPATIBLE screens (part number may not be the same but 100% compatibility is guaranteed)
4. 60 working days Warantee Free Replacement for Non-human damage or DOA
5. No any responsibility for the damages with non-professional technician wrong operation process
Pls contact us for return address first. we wil give a RMA number for return fast process.
Warmly Note: If you don't know how to install, cannot make sure your item model, or any other concerns, please kindly contact us freely, please do not open case directly. We do really appreciate.
PLEASE CONTACT US BEFORE LEAVING NEGATIVE FEEDBACK OR OPENING A CASE!!!!!
If for any reason you are not satisfied or receive an item DOA
(Dead On Arrival or Damaged In Transit)
Please contact me and allow me the chance to resolve the issue before opening
an eBay/PayPal claim
or leaving negative feedback,
I strive to give the buyer excellent customer service and to
meet their satisfactions/expectations.
PLEASE GIVE US THE OPPORTUNITY TO CORRECT ANY ISSUES!!!!
If there are any problems please EMAIL FIRST OR CALL
In you ever need to return this part for any reason,
be sure not to remove the tamper proof warranty sticker or
the tag that contains the serial numbers. These are important in order
to easily identify our original parts and facilitate
expedite processing of the refund
 if there is any concerns about the payment, please contact us.

a) Import duties, taxes and charges are not included in the item price or shipping charges.
b) Please check with your country's customs office to determine what these additional costs will be prior to 
    bidding/buying.
c) If you use e-check, we will hold until the e-check cleared. We send out your order within 1 working days after
    the payment completed.
d) A non-payment dispute will be opened if full payment is not received after 15 days of auction, if you do not need, please contact us to cancel.
 
If you need a large quantity of the item, please contact us for the discount. 
 
  1. Processing time: We will prepare the shipment in 12 hours after we receive the payment and after the eCheck is cleared. USPS tracking number sometimes may take up to 24 hours to update.
  2. We only ship to the confirmed address provided by eBay. Please make sure the Ship-To address you type during checkout is correct. We are not responsible for any wrong or undeliverable addresses.
  3. We strive our best to provide you the most reliable, affordable way of shipping service. But sometimes international delivery is highly depended on the Courier Company and local customs/duties. If you do not receive your item on time, please contact us immediately for further assistance. Thank you for your understanding.
  4. Custom fee (including VAT&GST): Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office before bidding. We will try our best to help customer do customs clearance.
  5. You can pay extra shipping cost to get express delivery, such as USPS priority mail or Expedited Shipping. It just takes 1-10 business days to receive order, please contact us if necessary.
 

If you receive defective item(s), please kindly notify us within 30 days. We will guide you the returning instruction for refund or replacement. The item(s) must be returned with fully packed material without being used.

The returning shipping cost will be your expenses by Registered Airmail. Once we receive your returning unit, we will investigate the unit within 7 days. We will issue refund or send you a brand new replacement unit at our shipping cost.

 

Feedback Policy

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We are willing to answer any questions you have. Please send us a message through eBay and we will answer you within 24 hours.

(weekend and holidays excluded).

 
 
Warmly Note: If you don't know how to install, cannot make sure your item model, or any other concerns, please kindly contact us freely, please do not open case directly. We do really appreciate.
 
 
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