CUSTOMER SUPPORT: If you have any questions, comments, or concerns, please contact us through the eBay message center. All inquiries are answered in the order they are received, usually within (1) business day, but we kindly ask that you allow for up to 48 hours (excluding weekends) to receive a reply.

RETURN POLICY: ALL RETURNS MUST HAVE AN RMA# (Return Merchandise Authorization #). Please contact us through eBay messaging center so we can provide you with an RMA# and return instructions. 

PAYMENT & TAX: We accept payments via PayPal and credit/debit cards. Orders paid by eCheck will NOT be shipped until payment has cleared (can take up to 8-15 business days). We are required, by law, to charge 9.25% sales tax on orders shipped within California. This rate is in accordance with the California State Board of Equilization's current rate for Los Angeles County.