Unused merchandise may be returned freight pre-paid in the original shipping packaging with all labels, hardware, instructions. Used or installed items are not acceptable for return. All returns must be accompanied by a RGA # and a copy of the original receipt. The RGA # must be issued within 30 days from the date of delivery. Products with or without RGA # can not be returned after 30 days from date of delivery. To obtain a RGA # please call the number in the header and have your invoice number ready. Special order items cannot be returns. Any items sent freight collect will be refused and returned at shipper's expense. All returns are subjected to a 20% restocking/return fee. If item was shipped during promo "free shipping" customer will be subject to a 25% restocking/return fee. Customer pays all shipping and handling charge going to and from destination. Once the item has been examined and the reason of return is verified, you will be issued a refund. Refund will be issued by company check to the receiver (stated on invoice) and will take approximately 5-7 business days to process.

Product that are damaged during transport must be reported to the carrier within 24 hours after receiving delivery. Otherwise customer will be held liable for all damages acquired through shipping. Please inspect all packages thoroughly before signing acceptance of shipment. A written statement of product condition and picture must be submitted through eBay to start claim. Failure to do so will result in lose of time and claim.