All of our descriptions are as accurate as possible.

Returns are accepted within 30 days of purchase for unused items. You must notify us in writing within 14 days of original receipt that you wish to return an item and then return to us within 30 days of receipt of item. Returned items must be unused and in all original, undamaged packaging. We will refund you in full but you will need to pay the return carriage. We reserve the right to deduct a percentage from your refund should parts or packaging be missing/damaged.

Faulty or incorrectly supplied or damaged items

If you have received the incorrect item or you received the item damaged or with parts missing please inform us within 24 hours of receipt.

We will arrange collection for a swap or refund at our cost. If in the event no fault or damage is found we reserve the right to charge for the collection and re-delivery of the item or deduct the costs from your refund. 

We advise that you check all goods before use, once the goods have been used any issues identified within the warranty period will be handled through the manufacturing brands warranty procedure.

Should you have any warranty issues within 7 days of receipt please contact us as soon as possible. 

Any warranty issues after 7 days of receipt will be dealt with by the manufacturer. We will advise on the best way to do this should you inform us of any warranty issues.

Power tools come with their own manufacturers guarantee. This is normally for 12 months. Extended warranties are sometimes offered which will require registering the product with the manufacturer within 28 days of purchase.  This is your responsibility. This does not effect your statutory rights.

You are able to pay via Ebays managed payment system. 

With managed payments, eBay manages the end-to-end payments process so no personal details are passed on to ourselves keeping your details even more secure.

You are able to pay using the following methods-

Visa

Mastercard

American Express

PayPal

Apple Pay (through the eBay app and eBay's mobile website only)

Google Pay (through the eBay app, eBay's mobile website, and desktop)

We use Parcelforce for larger items and Royal Mail Tracked 48 for smaller items. The service used is displayed when you view an item.

We aim to despatch all orders received by 1pm the same day.

We currently only deliver to Mainland UK, excluding Highands and Islands.

A signature is required for all Parcelforce deliveries. Royal Mail Tracked 48 deliveries are tracked.

Parcelforce / Royal Mail will let you know either by SMS or email that they have your parcel and will also give you an approximate time of delivery. 

Not going to be in? No problem. You will be able to reply to the Parcelforce notification where you can change delivery date, deliver to a neighbour or take to your local post office for collection.

Want to track your order? - Please use this link https://www.parcelforce.com/track-trace

As soon as your order is dispatched we will notify you by e-mail. 

If it is not possible to dispatch your order within the allotted time period or if for any reason it is not possible to fulfil your order we will inform you by email.

Royal Mail Tracked 48 - We aim to despatch all orders received by 1pm using this delivery service which means your order should arrive within 2 - 3 working days.

Via Contact Seller Through Ebay

Head Office:- Unit 14 Henley Industrial Park Henley Road  Coventry Warks CV2 1ST