WonderfulDay Store Policies
We are dedicated and fully committed to provide each and every customer with the highest quality of listings as well as customer service.
We accept Pay-Pal only. Payment must be received within 5 days from the time the auction/sale is finalized.
Failure to meet with our store policies may result in a delay to handling and processing your order.
There is no price protection. Purchasing this item means you agree to the above final price regardless of future price changes or promotion.
PAYMENTS
We accept the following methods of payment:
Payments can be processed on PayPal using: Visa, MasterCard, Discover, American Express credit cards or via E-Checks.
Checks (E-Checks) thru paypal: this method will take some time to clear and your shipment may be delayed.
Customer Service can be reached via eBay messaging or by clicking on the "Ask a Question" Button at the bottom of any of our listings.
For shipment to addresses in
SHIPPING AND HANDLING
All items leave our warehouse within 1 business day (Excluding Saturday, Sunday, and bank holidays) once payment is received.
Delivery time may vary depending on carrier, you will receive a tracking number notification by email once your item has shipped.
We do NOT accept shipments to P.O. Boxes,
*** Please make sure to read carefully all details within the ad to avoid delays in shipping.
RETURNS AND EXCHANGE
We accept exchange and return within 30 days of original delivery date.
All return and exchange must be in original condition and with original packaging, the product MUST NOT be worn or used.
If you want to return item, you need to send the item back and get refund for the purchase price.
We DO NOT REFUND ORIGINAL AND RETURN SHIPPING COSTS.
When the item listed as "Free shipping", we still incur in shipping costs.
Therefore, the shipping fee will be deducted from the refund.
Once we received the item, the full purchase price minus the shipping fee (if the item shipped for free) will be refunded.
Shipping charges for return items are responsible by the buyer.
If you want to exchange item, you need to send the item back and make another purchase. Shipping charges for exchange items are responsible by the buyer.
CONTACT US
Communication is crucial to us! Please do not hesitate to contact us for any question or concern.
All question and message will be answered within 24 hours.
We do all that is within our powers to provide excellent customer service to all our buyers. If you think there is a reason to leave negative or neutral feedback,
Please contact us via mail before, and we will try to resolve the problem as soon as possible.
If you are not happy with your purchase, please give us an opportunity to make it right and let us know before you leave a feedback.
We only respond to mails sent through the eBay mailing system. All emails with questions, concerns, etc... should have the product they concern attach to in order for us to assist our customers better.
We will not respond to any email outside the eBay system. We reserve the right to do so for future references regarding eBay cases, and training purposes.