Big Bertha 12V oven:

The Big Bertha 12 Volt Oven is the latest innovative product in the Road Chef range. It takes 12 volt cooking to the next level with 13L of cooking capacity it is nearly twice that of the traditional Road Chef oven and it has Two Elements. This gives you the choice of cooking with just the TOP element, just the BOTTOM element or BOTH at the same time.It can be tailored to what you are cooking and what your power supply is. Using the top element is great for meals like nachos or bruschetta. For baking scones and biscuits where heat is best coming from the bottom then you can select the relevant setting. Then to turbo boost your 12-volt cooking, select both to have them operate together which is ideal for larger meals especially roasts and other meats.

Each element will independently draw 10 Amps / 120 Watts at 12 volts when operating fully. When both are used at the same time, they will draw 20 Amps / 240 Watts at 12 volts. The ONLY power option that you must have to power the Big Bertha is via the supplied Anderson Plug. Other 12 Volt ovens, offer the options of a cigarette lighter or Merit Plug however, these cannot be used for Big Bertha as the wiring is not sufficient. Additional wiring is required, and our recommendation is a minimum of 6mm2 for a maximum route length of 2m. From 2m to 5m route length we would recommend 8mm2 or greater, as if it is used while charging the voltage is higher than 12v.

To use Big Bertha, you need to set all three dials on the front of the oven. Firstly, select your element/s then rotate the temperature gauge to the required setting and finally turn the timer switch to the desired cooking time and the red LED light will illuminate. It takes about 20 -30 minutes to preheat to 160-180°C depending on your element selection and power supply. The oven is thermostat controlled so the elements will disengage and reengage to maintain the set temperature. A bell will ring to remind you that the oven has turned itself off when the time is up.

Big Bertha has two baking racks as well as a deep-dish baking tray. They can be used interchangeably according to your cooking style with the racks being telescopic making it easier to remove the food. The baking tray is ideal for meals that are wet, like marinated chicken wings, or ones that release liquid like a pork roast. It can be placed on the bottom of the oven but is designed to hang on the top rail inside the oven allowing for maximum air flow, 360° around the meal being cooked. Reduced air flow allows cooler air to build up near the meal surfaces causing slower, uneven cooking.The ingenious design of the Baking Tray allows hot air to easily circulate around the product, picking up the heat faster & cooking more evenly.

The oven is fully insulated so even while heating at 180°C the outside of the oven is safe to touch. Additional to the double layer of insulation on the door there is an internal sheet of silicone reducing its external temperature. The unit is safe to recess into a cupboard or shelving system as it does not require ventilation. If you want to mount your Big Bertha it comes with two extra strong mounting brackets making it easy to install either tied ‘down’ to a shelf or tied ‘up’ to the underside.

Made from stylish 304 stainless steel it is ready to handle even the harshest of situations and environments. It is easy to clean and comes with a 1-year warranty. Big Bertha is flexible enough to cook for one but Big enough to easily cook for the whole family, or more! 

Features:

- BIG BERTHA is a new version of the Road Chef 12v Oven.

- With 13l cooking volume it is twice the size of the Road Chef.

- It has 2 x 10A elements.

- You can use BOTH, just the BOTTOM or just the TOP element.

- Beefed up mounting brackets.

- Improved door insulation.

- Included Custom designed baking tray.

Power Products Direct is a proudly Australian Owned Company, that operates out of Brisbane in Queensland. With our extensive buying power we thought it was time for the end user to start paying wholesale rates for their power products. PPD is committed to the best brands at the best prices. We are an online only shop and due to this we are able to keep our overheads down and bring you only the lowest prices. We are efficient and ship our goods out daily. We are always selling the latest equipment at the right price. Our motto is:

Best brands, Best price!

DOMESTIC SHIPPING

Power Products Direct will post all orders within 1 business day of placing the order, you will be contacted within the same time frame if any product ordered is unavailable. Free Shipping is available on most products, although, most products shipped to WA or NT will incur a surcharge. Costs depend on Size, Weight and Location. For a Freight Quote prior to order please Contact Us to arrange! 

INTERNATIONAL SHIPPING

Power Products Direct currently does not ship internationally, however, we can help you find alternatives to fulfil your requirements. Please Contact Us for any further International Shipping information.

TRACKING INFORMATION

To find the tracking number on eBay as a Member

Find the item in your Purchase history.
The tracking number will be displayed as a link. Open the link to see what stage your item has reached on its journey to you.
If you don’t see a tracking number for the item in your Purchase history, check if the item is marked as “sent”. If it is, Contact Us and we will upload the number, and advise progress.

How to track an item you bought as a Guest:

If you bought an item as a guest, you can still get the tracking details. You’ll need the order confirmation which eBay sent to the email address you entered at checkout.

Here’s how:

Find your order confirmation email. The subject line starts with “Guest Order”.
In the body of the email, select View order details.

You’ll then be able to view a delivery status bar with carrier information, the tracking number, and the item’s current location. If you don’t see the tracking info, you can Contact Us from the order details page.

Power Products Direct uses a number of couriers to ensure the delivery of your product/s is the fastest possible. You should receive a tracking update once PPD has approved and posted your order if not, you can head to eBay and review your orders to find more information. If there is no information available, please use the Contact Form below and we will get back to you as soon as possible.

CLICK & COLLECT

Click & Collect gives you more control over how you have your items delivered. Here’s how it works:

Look for the Click & Collect icon in the item listing.
At checkout, select Click & Collect as your delivery option and choose the store you’d like to collect your item from. Then pay for your item as usual.
When your item’s ready, we’ll send you collection instructions by email or text.
Go to the store or location you selected and collect your item.
To find more information click here, or alternatively, Contact Us for more information.

CHANGING YOUR DELIVERY ADDRESS

When you’re buying an item, eBay will pre-populate your preferred delivery address in the order summary, which you’ll see just before checkout. Make sure this is where you want your item to be sent before completing your purchase. If you want to make a change, select a different address in the ‘Post to’ field on the checkout page. If the address you want your item delivered to isn’t shown, select Add a new address and complete the required details.

You can also change your preferred delivery address in the Addresses section of My eBay. From there you can also add new addresses or delete old ones. If you’ve already completed your purchase but need to make a change, Contact Us as soon as possible so we are able to make the necessary adjustments.

Payments accepted via Direct Deposits, Credit Card and Paypal. If you wish to purchase using credit card or debit card you can also do this via PayPal. To do this please select PayPal & follow the instructions "Pay with Credit Or Debit Card"

Phone Orders

We also can process all orders over the phone. If you have any queries please call us, one of our experts will be more than willing to help.

Sales Taxes

We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.

RETURN

To start a return, select the item you want to send back from your recent purchases above, or follow these steps:

Find the item in your Purchase history and select Return this item.
Select your reason for the return.
If the item arrived damaged, broken or faulty, you have the option to add up to 10 pictures showing any scratches or defects.
Select Send.
Alternatively, fill out the form below and send through all relevant information so we can organise the best course of action to resolve the case.

Once you’ve started a return, you can check on the status of your request at any time.

AFTER YOU’VE STARTED YOUR RETURN, WHAT HAPPENS NEXT?

We will get back to you within 3 business days. How we respond depends on the reason for your return.

Please check the eBay returns page for more information if the product is under warranty and you believe the product to be faulty or not fit for purpose, check our Warranty page for more information.

Send the item back
When Power Products Direct accepts your return, you’ll receive an email to your eBay Messages with the subject “Send the item back”. You’ll need to post it within 5 business days, using tracked delivery. Who covers the postage costs depends on why you’re returning it. Find more information about return postage.

When you’re sending the item back, repack it carefully, and keep in mind that the condition you send the item back to PPD in, it is important. For more information, see our Condition of returned items policy.

ITEM/S RETURNED FOR A REFUND & REFUND APPROVED?

Once we receive the item back from you or agreed to refund you and let you keep the item, PPD has 6 business days to issue your refund. When we do, you’ll receive an email letting you know.

It usually takes 3 to 5 business days for a PayPal refund to go through. If you paid with a credit card, it may take up to 30 days to process, depending on your card provider. If you have used another payment method, the time for return will be determined at first response from Power Products Direct.

GET HELP FROM EBAY?

Most of the time if you have an issue with a purchase, we will be able to solve it for you. However, eBay is always ready to step in and help if we are not able to sort things out. Once the 3 business days have passed, you generally have up to 30 days after the request was opened to ask us for help.

Learn more about asking eBay for help.

CANCELLING A RETURN REQUEST?

If you’ve changed your mind about a case you’ve opened, and no longer want to return your item, it’s easy to cancel your request.

To cancel a Return request:

Go to your Purchase history and find the item.
Select See request details in the More actions drop-down menu.
Select Close your request and choose your reason from the drop-down menu.
It’s important to make sure you’re certain you want to cancel a request, as you won’t be able to re-open a case once it’s been closed.

MISUSE OF RETURNS & EBAY MONEY BACK GUARANTEE

eBay Money Back Guarantee is designed to protect both buyers and sellers. If we decide that a member is misusing returns on eBay or eBay Money Back Guarantee, they may be subject to a range of actions, including limits on buying and selling privileges and account suspension. Examples of misuse include:

Selecting an inaccurate reason for returns
Disregarding item conditions required for returns
Requesting an excessive number of returns.
you can find more information about our returns policies by referring to our eBay Money Back Guarantee policy and our Condition of returned items policy.