52 SCENTS
Please read all the following information before
purchase
CLP
All of my hand crafted products are CLP compliant
Safety
All my hand crafted products come with a safety
label. Before using any of my products please read the safety warning label. All my burners have
manufacture guidance within the box. Please be advised to only use a small
standard tea light with any burner.
Postage
As all my candles and wax melt items are made to
order please allow 2-3 working days before they are posted out
My main delivery service is Royal Mail Second
Class, please note that due to the strikes postal services are sometimes
delayed.
Payment and Shipping.
Payment is via PayPal only and payment must be made
immediately so that your item can be produced and then shipped straight
away.
Most products will be posted out within 24 - 48 hours of
purchase and postage will be via Royal Mail. You will receive your item within
2-3 Working days once posted.
All my hand picked retail products will be posted
out within one day of purchase
Please note that most of my products are sent using
Royal Mail - They are individually scanned by the Royal Mail using the QR code
on the front of all my packaging to ensure delivery of your item
Damaged Items
All of my products are sent out in perfect
condition. I take all possible steps to
ensure that you receive your item in the same perfect condition If damage happens in transit and the damage
does not affect the usage of the product
for example a snap bar has broken we will not issue refunds or send
replacements. If the damage means that the item cannot be used for safety
reasons we will of course be happy to refund or replace upon return of item. If
you are not happy with this please do not buy my products. By purchasing you
are accepting that you may receive the item in such condition.
Negative Feedback
As my handcrafted products are scented not everyone
has the same sense of smell therefore customers will not all like the same. If
you feel that you are not happy with your product or you have had a negative
experience please contact me so that I can attempt to resolve the matter prior
to you leaving negative feedback.
Negative feedback is harmful to my business and is
very hurtful when the products are made or sourced with love and care and
attention to detail.