Payment:

We accept the following payment methods: 





- Debit Card 

- Credit Card

"Thank you for your interest in our item.  Just to let you know, we are part of a new eBay program called Managed Payments.  We accept all major credit cards and ApplePay.

 It is perfectly safe to input your credit card, as safe as if you were logging into your online banking.  I, as the seller, will never have that information.  eBay will process the payment for us.  We greatly appreciate your business and look forward to your purchase."

Shipping Policies:

All items are shipped same day or next business day depending on when the payment is received. 

We do not ship on weekends or holidays. All of our shipments include free tracking numbers that will be e-mailed to you once your item ships out. These are the shipping methods that we prefer.

Please note that if you choose a shipping method that says it will get there in a certain number of days (e.g. priority mail), that we still need the time mentioned above to prepare your package to get to the shipper.

Please note that the purchaser is responsible for inputting the correct shipping address. If an incorrect or incomplete address is entered, The Steeping Room cannot be responsible for replacing the product.  The purchaser is also responsible for making sure that the shipping address entered is a secure address.  We cannot cover the cost of lost or stolen packages, nor can we interact with the shipping company to locate your lost package, if the tracking information says it was delivered or is en route to the shipping address.  If the shipping company shows the packaged as having been delivered, then we will assume that it was delivered and that something must have happened to the package at its destination. 

If a package comes back to us as "undeliverable" or as "insufficient" or "wrong address," the purchaser will be charged for shipping the package to its proper destination (even if the order originally warranted free or reduced shipping).  Or, if the purchaser prefers, The Steeping Room can issue a refund for that purchase, minus the initial cost of our shipping the goods to you.

Return Policies:

To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it. 

Once your return is received and inspected.  If the return is approved, then your refund will be processed, NOTE : this item don't offer free return , Buyer is responsible for return shipping fee， if buyer select incorrect return resaon, we  will deducted  return shipping cost from your refund  

feedback:

We maintain high standards of excellence and strive for 100% customer satisfaction! Positive Feedback is very important to us. We request that you contact us immediately BEFORE you give usneutral or negative feedback, so that we can satisfactorily address your concerns.