If there be a discrepancy, all I ask is that you come to me first. There’s no reason to involve the resolution center as I will be more than happy to resolve any issue you may have and to your satisfaction. I have 100% positive feedback and my goal is 100% customer satisfaction. All of my items come from a smoke free home. I try to describe everything as precisely as possible. Be advised that I’m not an expert and please ask questions should there be any. Returns for any reason besides item was damaged or not as described will result in buyer paying for return shipping and initial shipping charges will not be refunded. Payment is expected within three days of winning or committing to buy an item. If there’s a problem please let me know as I‘ll be happy to work with you. Otherwise an unpaid item case will be opened and the item will be relisted if unpaid by the end of said time frame. Thank you for looking.