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Delivery time:
Smaller/lighter orders will be delivered via DPD. You will receive delivery information via your phone number / email address submitted when placing order.
Larger equipment will be shipped via kerbside pallet delivery. Our sales team will contact you to advise on the delivery. When the product is at the local delivery depot they will contact you directly to advise your order is scheduled for the following day. We also ask the drivers to contact you at least 1 hour before hand on the day of delivery. The driver will not be able / permitted to enter your premises so please ensure you have adequate support when the product arrives.
If we deliver your item by pallet courier then a signature will be required. We advise you to check the packaging for any obvious damage before signing for your order. If you see damage then indicate this on the note when you sign. Most of the time your order will arrive safe and sound but accidents do occasionally happen.
On occasions the outer packaging on heavier items can become damaged during transit. In most cases this will have no impact on the goods themselves and means that the packaging will have served its purpose in protecting your product.
If you refuse the delivery for any other reason than the goods being damaged in transit, or if you have already informed us of your wish to cancel your order, you are liable for all outward and return freight charges.
Returns
We accept returns within 30 days of your purchase. You will need to pay for the return delivery costs.
Please contact us if you have any questions.
About UK Fitness Equipment
UKFE are one of the UK's leading suppliers of cardio machines, fitness accessories, weightlifting and weight training equipment, gym equipment and strength machines. We're also official distributors for Tunturi, Flow Fitness, Landice, Granuflex Flooring and Endura Fitness. Visit our site for our full range of products and services, or come explore our showroom.