We endeavour to ship all items quickly and promptly, to as many destinations around the world as possible. Our dedicated team, while taking health and safety precautions, are still able to ship orders within one business day in most cases.

We have introduced courier delivery to almost all destinations worldwide, while still offering Japan Post Airmail Service where available. All shipping fees are calculated based on weight.

Please see the table below for more information:

eBay Shipping Service	Will be shipped via	Estimated Delivery time	Coverage	Tracking	Cost
Economy Shipping	Japan Post Airmail with no tracking	Unknown, possibly weeks, severe delays expected due to limited air transport available	Almost all countries	Unavailable	Low
Standard Shipping	Japan Post Priority Airmail	Unknown, possibly weeks, severe delays expected due to limited air transport available	Limited countries	With Tracking	Medium
Expedited Shipping	Courier	3-8 days	Almost all countries	With Tracking	High

As always, should you order be lost in the post or returned to us, we will be happy to issue you your choice of a replacement or a refund.

Please note we generally combine orders wherever possible, however, orders of more than one item that exceeds two kilograms(4.41lbs) are usually sent in separate packages owing to postal restrictions. This does not apply to a product purchased as a single item that exceeds two kilograms.

We will do our best to entertain shipping requests, however, we cannot guarantee that we will be able to act on requests made once an order has been placed and paid for, as orders that are ready to ship may be dispatched before we receive or can act upon your request. Should you have any questions, please do not hesitate to contact us.

Important Courier Notes:

• DHL, UPS, and FedEx delivery charges do not include the cost of return shipping,
• Should you refuse to accept packages shipped via DHL, UPS, or FedEx your packages will not be returned to us, and are typically destroyed by DHL, UPS or FedEx after 90 days,
• Should your order be destroyed by DHL, UPS, or FedEx due to your refusal to accept your package, we will be unable to refund you,
• Should you wish to return your order delivered via DHL, UPS, or FedEx, please ensure you do not refuse your package and return your order to us via your chosen carrier, and we will fully refund you upon receiving your order back at our address in Japan,
• We are unable to pay for any customs duties, taxes or return shipping costs you incur,
• Deliveries to areas designated 'Remote Areas' by DHL, UPS, or FedEx may incur additional shipping fees,
• While we will try as best as is practicable to use the shipping carrier of your choice, we reserve the right to choose the shipping carrier we deem best suited to deliver your order as quickly and as efficiently as possible.

Customs Forms:

In purchasing from Goods Japan Limited, I certify that all chemical substances in my purchase and subsequent shipment to the consignee complies with all applicable rules or orders under the Toxic Substances Control Act (TSCA) and that I am not offering a chemical substance for entry in violation of TSCA or any applicable rule or order thereunder.

For your convenience and protection, we accept eBay payments for goods sold on eBay. Bank transfer and credit card payment are available on request.

Please be assured we guarantee every item is as described and free of damage when it arrives. Should your order not be as described or damaged when you receive it, please contact us and we'll do our best to help ensure your satisfaction.

We also guarantee the delivery of every item sold or your money back. If your order is taking five working days longer than quoted for delivery time, please contact us for assistance and we'll do our best to help. We endeavour to ship orders as soon as they are placed, often before your order is marked as shipped, therefore, please note that all sales are final and we are unable to cancel or amend orders once placed, except in exceptional circumstances.