We endeavour to ship all items quickly and promptly, to as many destinations around the world as possible. Our dedicated team, while taking health and safety precautions, are still able to ship orders within one business day in most cases.

However, we’re very sorry to report as the Pandemic continues, this has resulted in severe disruption to the global transportation network and the delaying of postal deliveries worldwide. Fortunately, we have introduced DHL delivery to almost all destinations worldwide, while still offering Japan Post Airmail Service where available. All shipping fees are calculated based on weight.

Please see the table below for more information:

eBay Shipping Service	Will be shipped via	Estimated Delivery time	Coverage	Tracking	Cost
Economy Shipping	Japan Post Airmail with no tracking	Unknown, possibly weeks, severe delays expected due to limited air transport available	Almost all countries	Unavailable	Free
Standard Shipping	Japan Post Priority Airmail	Unknown, possibly weeks, severe delays expected due to limited air transport available	Limited countries	With Tracking	Low
Expedited Shipping	DHL Courier	3-8 days	Almost all countries	With Tracking	High

As always, should you order be lost in the post or returned to us, we will be happy to issue you your choice of a replacement or a refund.

Please note we generally combine orders wherever possible, however, orders of more than one item that exceeds two kilograms(4.41lbs) are usually sent in separate packages owing to postal restrictions. This does not apply to a product purchased as a single item that exceeds two kilograms.

We will do our best to entertain shipping requests, however, we cannot guarantee that we will be able to act on requests made once an order has been placed and paid for, as orders that are ready to ship may be dispatched before we receive or can act upon your request. Should you have any questions, please do not hesitate to contact us, and, regardless of where you are from, we wish you and your loved ones all the best during this terrible pandemic.

Important note for DHL shipping: DHL delivery charges do not include the cost of return shipping. Should you refuse to accept packages shipped via DHL your packages will not be returned to us, and are typically destroyed by DHL after 90 days. Should your order be destroyed by DHL due to your refusal to accept your package, we will be unable to refund you. Should you wish to return your order delivered via DHL, please ensure you do not refuse your package and return your order to us via your chosen carrier, and we will fully refund you upon receiving your order back at our address in Japan. Please note: We are unable to pay for any customs duties, taxes or return shipping costs you incur.

For your convenience and protection, we accept eBay payments for goods sold on eBay. Bank transfer and credit card payment are available on request.

Please be assured we guarantee every item is as described and free of damage when it arrives. Should your order not be as described or damaged when you receive it, please contact us and we'll do our best to help ensure your satisfaction.

We also guarantee the delivery of every item sold or your money back. If your order is taking five working days longer than quoted for delivery time, please contact us for assistance and we'll do our best to help. We endeavour to ship orders as soon as they are placed, often before your order is marked as shipped, therefore, please note that all sales are final and we are unable to cancel or amend orders once placed, except in exceptional circumstances.