-All exchanges and returns MUST have original tags and must be in the same condition as when originally received to receive full refund. We do have the right to send item back and cancel refund or charge RESTOCKING FEE if these conditions are not met. All return shipping costs are to be paid by the buyer unless we made an error with the order. 

-Most Efficient way to get an EXCHANGE for ordering wrong size, color or product is simply,.... send original item back for refund, and order the correct size/item again from us.

-PLEASE SEND ALL HAT RETURNS IN BOX, as we sent it to you. You can even use the same box we sent.

-Please Do Not Bend the hats and try to shape it if you want to send it back.

-We cannot always guarantee a certain item is INSTOCK due to the demand sometimes, so if you wanna make sure, simply email us and ask us first before ordering.

-INTERNATIONAL SHIPMENTS = customer is responsible for EXTRA FEES OR CUSTOM CHARGES, so make sure you know this before ordering!

*CONTACT US*

Email us thru Ebay system for quickest response....thank you! Steve