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This is a listing for


💗 VALENTINE'S SOFT TOY 💗

Information

Please choose the type of soft toy you would like to buy from the drop down box:
32cm White Teddy head to toe (approx.)
34cm Brown Teddy head to toe (approx.)
34cm Dog head to toe (approx.)

Our Products

We try to include as much information as possible on our listings. Please take time to read the listing as it includes useful information such as size, weight etc. However, if you still have a query please message us.

Postage & Delivery

Dispatch time: Please check the 'Postage and payments' tab for dispatch time

Postage cost: We offer FREE Royal Mail 48 postage

Delivery time: Royal Mail 48 estimates to deliver your item within 2 - 3 working days after your item has been dispatched, however it may take longer than this especially during peak periods.                                                                                                                            

If you require your item urgently please select Royal Mail 24 upon purchasing. Royal Mail 24 estimates to deliver your item within 1 - 2 working days.

Delivery: if your order doesn’t fit through your letter-box and if you are not in, then Royal Mail may try to leave your order in a safe place or with a neighbour. If a safe place cannot be located or nobody is able to take receipt either at your property or the neighbours’, then the item will be returned to your local Sorting Office for your collection – you will usually receive a calling card notifying you of this.

Payment

We accept the following payment methods:

  • Paypal Only

Contact Us

We provide the best service we can, but should you encounter a problem, please contact us as soon as possible so we can do our best to sort the matter for you.

We aim to respond to all queries within 24 - 48 hours, opening hours: Monday - Friday 9am - 5pm.

Please contact us if you have any questions.

☘️ SHOP TO YOU DROP ☘️


 💗❤️🧡💛💚💙💜🖤



Frequently asked questions

1. When will my order be delivered? 

The estimated delivery date is on the listing before you purchase. You can also view this on your purchase history page. All orders are dispatched within 5 working days (Monday-Friday), or as stated on the listing. You will receive a message/email telling you when your order is dispatched and it will also be marked dispatched on your purchase page. If the delivery date is too long for you please ask for your order to be cancelled. 

 

2. Why is the tracking number not showing in transit/out for delivery? 

Royal Mail 48/24 is not a tracked service. The number is a delivery confirmation number put there by Royal Mail and is only updated when they scan your order at the point of delivery. We don’t know the location of your item after we dispatch it until it is scanned when delivered. 

 

3. Why has my item not been delivered within the estimated delivery time? 

The estimated delivery time from eBay is only an ESTIMATE and is put there by eBay. It may take a day or two more than this for your order to be delivered. Due to the current situation and an increase in online sales across all platforms, it is often taking Royal Mail a lot longer than the estimated delivery time to deliver orders. 

 

4. Can you dispatch my order sooner? 

Sorry, all orders are dispatched in the order that they are received. 

  

5. What do I do if I need my item quicker? 

If your order is needed urgently, please select Royal Mail 24/1st class. Your order can’t be sent via Royal Mail 24/1st class unless it has been paid for.