eBay

▷Payment▷Delivery details▷Terms of sales▷About us▷Contact us

▷Payment

1.We can ONLY accept payment through PayPal. and only send the item to PAYPAL ADDRESS! Item can only be shipped out when all payment is cleared.
2.If you want to change the shipping address, please contact us via ebay messages ASAP before shipment .

▷Delivery details

1.Our orders are usually shipped within 2 business day (excludes weekends and public holidays) after cleared payment by express fast shipping.
2.We offer Yodel, Hermes and Royal mail for UK local shipping .AS for the international shipping ,main carrier we are cooperating now are SpeedPAK, FedEx, DHL ,UPS.
3.International buyers please note:
①Import duties, taxes and charges are not included in the item price or shipping charges. These charges are buyer’s responsibility. We will try our best to reduce the risk of the custom duties.
②Please confirm with your country's customs office how much these additional costs are before purchasing.

▷Terms of sales

1.We will provide 5-year warranty.Products can be returned,Except for any product not purchased from us .But if the products didn't have any problems, buyer should pay for the return shipping cost. Return products must also be in its original condition: including box, packaging and all other accessories.
2.Buyer has 30 days to return the item from the date the item was received.If you would like to Exchanges, please contact us via ebay message and inform us of the reasons or problems so that we will improve our service.
3.If you received an incorrect, damaged, defective or item not as described, please contact us for a partial/full refund or replacement on our cost.

▷About us

1.Our office hours are Mon-Fri 9:00am - 6:00pm(GMT+8).

2.Please email us for any problems,we will response you as soon as possible when we see your email. We hope you can enjoy your shopping experience within our shop. Your satisfaction is always our first priority.

▷Contact us

1.If you are satisfied, we sincerely hope that you can leave us a positive feedback and 5-starDetailed Seller Ratings, which are of vital importance to the growth of our company.
Besides, PLEASE DO NOT leave us 1, 2, 3 or 4-star Detailed Seller Ratings because they are EQUAL TO negative feedback. Like we said before, if you have any questions, please contact us first coz disagreement cannot settle problems. We really appreciate your support!
2.Negative feedback will not help resolve any problems you have.if you have any problems ,please contact us via ebay message before leaving negative feedback, our customer service specialist will make best effort to help you with the issues.