Please note that our courier did not post of several area of QLD, NT, and WA. Please email us before you purchase.

ABOUT PHOENIX SINCE 1897

The Shanghai Phoenix (Group) Co., Ltd. was formerly known as Tongchang Bicycle Shop, the first bicycle shop in China established in 1897. Shanghai Phoenix went public in 1993. Then it was certified as a “Time-honored China Brand” and the “Most Competitive Brand in the Market” by the Ministry of Commerce. It is one of the first brands to win the title of China Famous Brand.In 2010, the company conducted a creative mixed-ownership reform under the leadership of the Shanghai Municipal Government and the Party Committee and District Government of the Jinshan District.Through years of development, the company has become a conglomerate integrating the production, research development, and sale of bicycles, children’s bicycles, electric bicycles and medical equipment.

Features

Wheel size: 12"/14'

Material: Magnesium Alloy

Frame structure: overall car

Whether to fold: No

Propulsion mode: chain

Load capacity: 50kg

Braking system: disc brake

Frame Type: Hard Frame

Configuration level: standard

Assembly: 95% Assembled in the box. 

You just need to install the handlebar, pedals, seat and training wheel. When you finish the assembling of the bicycle, please check the bicycle in case that the cable loosen or other informal assembling causing the damage to the bicycle and your safety. We hope that you can enjoy the assembling, but if you're not confident that You can finish the assembling, please ask for the help from the professional staff for assistance.

1 YEAR RTB WARRANTY
Except Brake Pads, Tyres and Tubes.

*NOTE: Adult supervision is recommended when operating this toy. It is highly recommended that children wear a safety helmet (not included) whenever riding in this vehicle.


PAYMENT:

We accept the following form of payment:

l        Bank Deposit (preferred)

l        Australian Money Order

l        Personal Cheque

l        Paypal

l        International buyers - payment through Paypal ONLY.

Please include your ebay id as reference with your payment.

Payment is expected no later than seven 7 days after an auction's end. Please contact us if there is a reason your payment may be delayed. After 7 days we will relist the item and a non-paying bidder report will be submitted to ebay.

 

SHIPPING:

l        For Australia buyer, we will sent the item from our warehouse (VICTORIA)

l        For International buyer, we will sent the item from our factory (CHINA) 

l        For Australia buyer, we will shipped our items by Australia Post & Courier Services; For international buyer, we will shipped our items by CHINA POST.

l        We will post the item to the address of your Paypal registered. Please ensure your address & mobile number is correct.

l        If the item returns to us without fault, buyer will pay the shipping and handling fees again.

For international buyer, the estimated shipping time as below:

 


l        If you haven’t received the item within 31 days from the payment, please contact us, and we will do our best to resolve any concerns. 

l        We will track the shipment and get back to you with a satisfying reply.

l        If you haven’t received the item after 60 days from the payment, please contact us for the arrangement of refund.  

l        We will not be responsible for any delay during delivery including but not limited to customs postage checking, strike, force majeure etc.

l        Buyers are responsible for import customs duty.

l        PLEASE DO NOT BUY IF YOU NOT AGREE WITH OUR TERM & CONDITION.


RETURN POLICY:

l        We will test every item before shipment.

l        We want our customers to be satisfied. We will work with you to resolve any problems that may arise.

l        If the item is unsuitable we accept returns within 7 days of delivery. Item must be in it's original packaging and unused. Buyer to pay return postage.

 

FEEDBACK:

l       We love to give positive feedback! If you have any concerns, please contact us before leaving neutral or negative feedback or open any dispute. We  will work with you to until you are satisfied.

l       We guarantee 100% Buyer Satisfaction.  

l       We sincerely hope that you can leave us a positive comment + and 5-star Detailed Seller Ratings, We will automatically leave positive feedback      after received positive feedback from you.

l       For international buyer; when you rate the shipping time, please take international transit in to consideration.

PLEASE DO NOT leaves us 1, 2, 3 or 4-star Detailed Seller Ratings because they are equal to negative feedback.