The following payment offered at eBay checkout, are allowed:
- PayPal
- PayPal Credit
- Credit card or debit card provided via PayPal
- Credit or Debit card
- Apple Pay
- Google Pay
- Bank-to-bank transfers
- Online payment services such as: Allpay.net, CertaPay, Nochex.com, XOOMPayPal is the preferred payment method.
Delivery will be to the address specified in Your Order only in the UK mainland. We offer a variety of delivery options but We shall have no liability for any delay or failure to deliver the Product, if the delay or failure is wholly or partially caused by circumstances beyond Our control.
When placing an Order, please bear in mind, we are unable to deliver on Public or Bank Holidays and Orders placed on those days, or at busy periods may take longer to deliver.
We aim to deliver all mainland UK first class delivery Orders within 1 working day of the order being dispatched.
Free delivery to the UK - Royal Mail First Class Recorded (Receive within 1-2 working days)
£6.99 for Royal Mail Special Delivery (Guaranteed next day delivery)
We aim to meet these timescales but during busy periods (including sale) deliveries may take a little longer.
ALL deliveries will be made between 08:00 and 17:00 Monday-Friday (excluding Public/Bank Holidays). Deliveries to The Scottish Highlands, Scottish Islands, the Isle of Wight, Isle of Man and Northern Ireland may take up to two working days longer.We ship every day Monday - Friday.
How to return
For all exchange & returns queries please contact us via the eBay Message Centre.
We'll send you an email as soon as we've completed your return, letting you know your parcel has been received & a refund or exchange has been processed.
Your account will be refunded once we have received your return.
In all cases, goods must be received before refunds are given.
We’ll email you once our warehouse receives the item it normally take 24-48Hrs.
You can expect your refund to be processed within 48 hours of us confirming we have received the item. You will receive an email confirming your return has been received and a refund has been processed.
Express delivery costs will only be refunded if you notify us within 30 calendar days of delivery, and
- You received an incorrect item.
- You received a damaged item.
- You received a faulty item.
Refunds will be issued to the payment method you used to place your original order. This typically takes 3 to 5 working days in the UK, depending on your payment method issuer.
We hope you will love your purchase, however if you need to return it, we have a 30 day return policy
Warranty
- All product with latest models comes with a RTB 12 month warranty
- All Old model equipment warranty come with 3, 6 or 12 months Warranty as specified in the listing.
- All items with Manufacturer Warranty not acceptable if any thing wrong contact directly with Apple or item manufacturer.
- All Brand new items Or CPO packed items Return is only acceptable if its in same seal condition after opening if any thing wrong contact with Apple or manufacturer.
- Warranty does not cover any software conflicts created by user and no warranty for software installed.
- Battery warranty is only for 1st 60 days after that battery does not cover under warranty.
- Accessories come with product like charger, cable, plug or headphone only cover for 30 days.
- Any accidental damage, liquid damage, damage with mishandling of item or due to pressure on screen damage does not cover under warranty.
- Item opened or repaired else where or removing warranty stickers will void warranty.
Faulty products
Our eBay store provides a 3 month to 12 month warranty on ALL faulty small box products and pristine large appliances, applicable from the date of payment.
If your item develops a fault within the warranty period, we may offer repair or an exchange for the same, or a similar product, depending on our current stock. If we don’t have stock available for an exchange we order faulty part and it may take some time to
To qualify for a refund the product must be:
- In the same condition as supplied to you
- Complete with any accessories and free gifts offered with it
- If possible, with the original box and packaging
The above warranties do not cover non-faulty products, nor issues caused by accident, neglect, misuse or normal wear and tear.
If a product is returned as faulty but found not to have a manufacturing fault or if a fault has developed as a result of accident, neglect or misuse, no costs will be refunded.
Serial numbers of all parts and products will be verified against the returned item/s. If the serial numbers of the returned item/s are found not to correspond with the original serial number/s, no costs will be refunded.
Any form of investigation, intervention or repair undertaken on your purchase by any party other than Manufacturer will result in the invalidation of the applicable product warranty, and a return will not be accepted and no costs will be refunded.
All warranties are non-transferrable.
Exchanges
The eBay store sells some end-of-line products, so this type of stock is limited and we may not have a direct replacement available for an exchange.
Our eBay reputation and customer satisfaction is important to us to succeed, Your feedback is very important to us as on eBay. As long as you are happy with your purchase, please leave a positive feedback for us. We will leave a positive feedback for you in return automatically. If you have any problem with your order, please do not leave a negative feedback, Contact us immediately. We guarantee that your issue will be solved quickly.
