WW1 Memorial Plaque Mawaz Khan Original
These Terms
These are
the terms and conditions on which we supply products to you. Please read these
terms carefully before you submit your order to us. These terms tell you who we
are, how we will provide goods to you, what to do if there is a problem and
other important information.
Information about us and how to contact us
We are International
Militaria, we specialise
in a variety of badges and medals, including:
British Orders; Medals; Campaign medals; British Military and
Commonwealth badges.
If you have
any questions or queries, please do not hesitate to contact us through eBay
messaging
Our Contract with you
Our acceptance of your
order will take place when we email you to accept it, at which point a contract
will come into existence between you and us.
If we are unable to
accept your order, we will inform you of this and will not charge you. This
might be because the product out of stock because of unexpected limits on our
resources which we could not reasonably plan for or because we have identified
an error in the price or description of the product.
The Products/Originality
The
images displayed onsite are for illustrative purposes only. Although we have
made every effort to display the products accurately, we cannot guarantee that
a device's display of for example the colours accurately reflects the colour of
the products. Your product may vary slightly from those images.
Please note in particular that unless
the product description specifically states that a product is an original issue
it is a reproduction. Please do not hesitate to contact us vie eBay messages if
you have any questions regarding product originality before bidding/buying the
item.
Price and Payment
The price
of the product will be the price indicated on site when you bought or successfully
bid for the item. We take all reasonable care to ensure that any 'Buy Now'
prices advertised on site are correct. We do however reserve the right to
cancel any order and refund any monies already paid in the event of error.
Secure payments
are processed through PayPal. PayPal accepts most major debit and credit cards.
Delivery, Postage and Packing
All
orders are dispatched via Royal Mail within 2-3 days of payment being received
in cleared funds. Depending on which delivery option you have selected, the
tracking number will be uploaded through eBay once dispatched.
Delivery
costs are displayed onsite.
If delivery
is delayed by an event outside our control then we will contact you as soon as
possible to let you know and we will take steps to minimise the effect of the
delay. Provided we do this we will not be liable for delays caused by the
event, but if there is a risk of substantial delay you may contact us to end
the contract and receive a refund for any products you have paid for but not
received.
Returns
These
terms reflect the goodwill guarantee offered to our customers which is more
generous than the legal rights available under the Consumer Contracts
Regulations in the ways set out below. This goodwill guarantee does not affect
your legal rights in relation to faulty or mis-described products which you may
return within 30 days.
Right under the Consumer Contracts Regulations 2013 |
How our goodwill
guarantee is more generous |
14 day period to
change your mind. |
30 day period to
change your mind. |
You pay the cost of
returns. |
We pay the costs of
return. |
Please
contact us if you experience any difficulties with our products.
Feedback
Feedback
is important to us as is your customer satisfaction. Our business thrives on
five star feedback from customer like you! Our aim is to provide you with great
goods along with great service. If for any reason you feel that the product or
service hasn't exceeded expectations or you are unhappy about any aspect of
your purchase, please contact us prior to leaving negative feedback or opening
a case with eBay. We will endeavour to resolve any problems directly.
How we may use your personal information
We will only use your personal information for the purposes of
fulfilling our contractual commitments to you.
Other important terms
This contract is between you and us. No other person shall have
any rights to enforce any of its terms.
These terms are governed by English law and you can bring legal proceedings in respect of the goods in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the goods in either the Northern Irish or the English courts.