Realistic Customer Expectations= Customer Satisfaction... Most of the items that I sell are vintage, used and loved- they are RARELY going to be perfect. You may consider something a problem that I have not even considered as a defect. So, please ask all pertinent questions prior to buying, read ALL of the descriptions and conditions and be sure to look at all of the photos. I take high quality pictures from all sides of the item which is the BEST description of any item and I do my best to highlight any notable defects. If you are dissatisfied for any reason, feel free to let me know and I will see what I can do for you, but I will not give partial refunds, so please do not even ask.