payment
We accept PayPal, and all major credit cards and debit cards. Please message us for details if needed.
Shipping
Haus of Montagu ships items in discreet, unbranded packaging.
We aim to despatch all orders on the same day as receiving them if ordered before 4:30pm (Greenwich Mean Time) Monday - Friday. You will receive an email or text notification when your order has been dispatched.
We'll pack your product(s) in recyclable or biodegradable packaging so you can be sure that we're doing our bit for the environment. Please pay this forward by either re-using the packaging or recycling it. Please check with your local recycling services for more information.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will need to cover the cost of return if your product is not faulty. Please keep your proof of postage safe (like on your fridge, or in your wallet).