There are no refunds or exchanges. The card is in great shape. There are no dings on this card. But please remember this is a RAW card. It is not a PSA 10, BGS 9.5 or even a PSA 5. It is a raw card. Look at the pictures for condition. If you want any other pictures, let me know and I will give it to you. In my 100% honest opinion, the card is in absolutely great condition but I am not a professional grader so you are buying it by my standard not on some vague standard that can be used to circumvent eBay policies. I take great care in shipping and make sure the item is as secure as possible. Your card will arrive in safe and great condition.