a) Payment Policy:
i) We take Payments only via PayPal. A very Safe Method. All you need is a PayPal account.
b) Return Policy:
i) Returns are accepted within 30 days of Purchase.
ii) If the Return Reason is "Purchased by Mistake" or "Changed Mind":
The Buyer is responsible for the returning shipping cost.
iii) New items must be returned in their original sealed unopened packaging.
iv) For items with manufacturer seal, the items should be returned with unbroken seal and intact.
v) When Return Reason is "Defective" or "The Item is not as described":
Return Shipping is Free, you must return the item in the same condition as received.
INCL all packaging as been received.
c) In reference to eBay's Return Policy:
i) When returning an item, please make sure to provide us with a tracking number as soon as it is available
ii) Refund or Exchange as agreed will be processed within 2 Business Days.
iii) In case of a refund, you will be receiving a cancellation request that you are required to approve.
d) Shipping Policy:
All our Products are shipped via Royal Mail. The Product will be dispatched on the same day, as long as the Payment for the Product has been made in full before 15:00 hours / 3 pm. Purchases after 15:00 hours / 3 pm will be shipped on the next working day. Purchases during weekends will be shipped out on the following Monday.
e) Images:
i) The product images shown are for illustration purposes only and may not be an exact representation of the product.
FREE SIM: If you want we can send you Vodafone, EE, Three, LycaMobile, O2, Lebara or Giffgaff PayAsYouGo SIM for FREE with every phone you purchase. To get a FREE SIM please let us know wich provider you would like by writing a Note to your order or by contacting us.