SOWTECH CM6811 COFFEE Espresso Machine Maker 3.5 Bar 4 Cup Cappuccino Machine. I pulled everything out for the picture to make sure everything was inside as this was a shelf pull due to broken box. All working and only thing not included or was taken is the measuring wand which is not anything you don't have in your home already. I will replace items wrapped n put back in box and secure for shipping..great little machine easy to use. Has manual and glossy card with do n don't pictures which is helpful!!