• Shipping Address: The customer is responsible for sending the device to the correct shipping address provided by MobiMal. Any incorrect address or lost packages due to the customer's error will not be the responsibility of MobiMal.

• Shipping Method: The customer is responsible for selecting an appropriate shipping method to send their device to MobiMal. It is recommended to use a shipping method with tracking and insurance to ensure the safe delivery of the device.

• Packaging: The customer is responsible for securely packaging their device before sending it to the repair center. MobiMal is not responsible for any damage that occurs during shipping due to improper packaging.

• Shipping back to the customer: MobiMal will ship the device back to the customer using a shipping method selected by the customer. MobiMal is responsible for any shipping fees associated with the return shipment.

• Ultrasonic board wash for liquid spills
• Internal cleaning of the unit
• 4 to 5 days turnaround (unless otherwise stated)
• No fix no fee (shipping back fee deducted)

• Thank you for choosing our repair services. Our goal is to provide you with high-quality repair work on your defective unit. We are committed to delivering exceptional services, and we are confident that you will be pleased with our efforts.
  
• When you purchase a repair service, we will use our expertise and labor to effect repairs on your unit. Please be advised that due to the complicated nature of electronic components, not all units can be fixed. If we are unable to repair the unit, we will refund you per the terms of the listing and not charge you for our time and labor. However, this does not merit leaving neutral or negative feedback.
  
• Usually, most units can be repaired without additional parts, but in some cases, new or used parts may be required to get them functional again, which is a cost above the simple labor price you paid initially. If your unit cannot be repaired, we will offer you options that include returning the unit and refunding you minus actual return shipping costs, offering you pricing for replacement parts new and used (based on availability), or offering you pricing for a replacement board (based on availability).
  
• Please note that if you choose to have the defective parts replaced, in some cases, parts must be ordered from overseas suppliers, and it may take up to three weeks or more to complete repairs. If the repair is unsuccessful, you will not be charged for the replacement parts, and you will be refunded minus return shipping costs.
  
• For "upgrade" service purchases, work will proceed as normal. However, if you purchased a "repair" service and send us a unit that has had previous repair work, we will contact you before performing any work.
  
• We provide a limited warranty, as indicated in the listing details, to cover any future issues for the same problem once your unit is repaired. Refunds are only issued if your unit cannot be repaired by us initially. Refunds are not issued for the warranty period or warranty claims, except as stated in the refund policy under this agreement. The buyer is responsible for all shipping costs for warranty claims.
  
• Unless otherwise indicated in the listing, most units can be repaired in four to five business days. Please note that business days do not include Saturday, Sunday, or holidays in which the US Postal Service is closed. Repair times do not include shipping time as that may vary on the services you choose to purchase.
  
• We only communicate via the eBay message system, and we do not communicate by email or other mediums. This is done for several reasons, including tracking everything discussed and agreed upon about your service or product via logging and protecting both parties from malfeasance on either end.
  
• Please be advised that due to the complex nature of electronic components, the following is our refund policy that you agree to and are bound by when you purchase our services: for repair services, if your unit has failed again and you do not want warranty service or new parts installed at a discount, we will issue you a refund only within the first 30 days. This time period is determined from the day you have received your repaired unit.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.

We hope you will love your purchase, however if you need to return it, we have a 60 day return policy.