Car Sounds Electronics

Stinger SR-GM14H,HEIGH10 Package for 14-19 Sierra/Silverado + Satellite receiver

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Product Description

Stinger SR-GM14H & HEIGH10 Radio Replacement Solution Kit for 2014-2019 Sierra/Silverado

Stinger RB10GM14B Chevrolet/GMC Pickup Package

HEIGH10 digital multimedia receiver for select 2014-18 Silverado/Sierra 1500 and 2015-19 Silverado/Sierra 2500 and 3500 models (does not play discs)

Trick out your truck with a HEIGH10 receiver

You love your Sierra or Silverado for how well it performs on the job, but let's admit it: they're not exactly built like recording or movie studios. Sometimes you just need to upgrade your cockpit with a big honkin' touchscreen that makes everything look and sound totally boss. The RB10GM14B package from Stinger includes a HEIGH10 digital multimedia receiver with a 10" capacitive touchscreen display, plus a mounting kit that retains the factory look of most 2014-18 Silverado/Sierra 1500 and 2015-19 Silverado/Sierra 2500 and 3500 models. You also get Apple CarPlay® and Android Auto™ compatibility, so you can get more from your smartphone while you're prowling the city streets or taking things off-road.

Stinger's got you coveredStinger's package not only lets you get more out of your truck, it's almost plug-and-play, so you can get all the joy without much cutting or splicing of wires. This kit features a handsome mounting panel, plus all the wiring and modules you'll need to make a seamless upgrade with the 10" HEIGH10 screen. You'll keep nearly all of the factory features you love, while adding advanced camera triggers and steering wheel controls.Note: This kit will not work in Sierra or Silverado models with a factory Bose® stereo system.Gorgeous 10" displayThe HEIGH10 modular receiver from Stinger takes advantage of the limited dash real estate your pickup has to offer by bringing the screen out of the dash, so you have a great view that's as unrestrained as your road-warrior spirit. This kit includes form-fitting plastic mounting brackets that make the receiver appear to sit on your dash like it just rolled off the factory assembly line. You can use the capacitive touchscreen to control your audio sources and climate settings, enjoy video (while parked), and utilize road-friendly phone apps.The bezel offers a handful of buttons and a multifunction volume knob for quick access to main controls, and you'll employ some of your truck's factory buttons, too. The touchscreen display offers customizable tabs for pulling up your most-used functions and audio sources, and you can add your own images for custom backgrounds.Powerful soundStinger equipped the HEIGH10 with a vibrant 25-watt RMS per channel amplifier, so it'll breathe new life into your pickup's speakers. And if you're eager to add an amp and/or subs, you have 4-volt preamp outputs for the front, rear, and sub, plus independent sub controls. High- and-low pass crossovers, time correction, and a 15-band graphic EQ round out this receiver's audio tweaks.Plenty of connections, including HDMINo need to fret over your truck's factory connections — this kit offers two USB ports, one for Apple CarPlay or Android Auto, and the other to play music and video files from your thumb drive or to charge your devices while you drive. An A/V input lets you add a DVD or CD player if you're still into discs. You also get an A/V output for connecting additional monitors. And a rear digital optical output offers convenient hookup to a number of optional advanced digital signal processors so you can really dial in your music.

The HEIGH10 also features an HDMI input, allowing you to connect most compatible Android smartphones and devices. With the correct HDMI cable connected, you'll be able to view video content from your phone or a portable Blu-ray Disc™ player on the HEIGH10 screen while parked.The best smartphone optionsiPhone® or Android™, the Stinger HEIGH10 shows you the best of your phone:Android Auto: If you connect an Android device, Android Auto integrates the Android platform into your driving experience in a non-distracting way. You'll have voice control access to Google Maps, weather, music, your phone, text messages, plus easy access to many of your favorite apps. Get more info at https://www.android.com/auto.Apple CarPlay: CarPlay integrates your iPhone into the driving experience, putting iPhone content at the driver's voice command with minimal distraction. That means easy access to your music library, your phone, messages, navigation, and many third-party streaming music apps, too. Learn more at https://www.apple.com/ios/carplay. Ready for satellite radioThe HEIGH10 lets you add SiriusXM satellite radio programming to the receiver with an optional tuner and a subscription, so you can enjoy your favorite programming from coast to coast. And SiriusXM Replay lets you pause, rewind and replay up to an hour of radio programming in case you need to make a quick pit stop and don't want to miss anything important.Built-in Bluetooth®Built-in Bluetooth allows you to use the HEIGH10 receiver for hands-free calling and music streaming through your smartphone. Stinger includes an external microphone for crystal-clear conversations.Optional navigationThe RB10RG14B comes with a GPS antenna, so it's ready for a navigation upgrade for those times when your phone's mapping apps just won't cut it. You can add an optional microSD™ card with map data for the United States, Puerto Rico, and the Virgin Islands, including over one million helpful points of interest.Add multiple viewsStinger includes a module to incorporate your factory backup cam but also gives you inputs to use up to three more aftermarket cameras (not included) for left, right, and front mounting. Perfect for treacherous off-roading! High-definition camera images will continue to look pretty swell on the HEIGH10's screen, no matter where they're mounted.

Smartphone note: If you're going to use your iPod or smartphone with this receiver, be sure to check "Details" for compatibility information.You'll need a wired connection to your parking brake to access settings and other features on this receiver. Your parking brake must be connected and set in order to view video on its screen.

Product highlights:

General Features:

digital multimedia receiver (does not play discs)

10" capacitive touchscreen

custom-fit receiver designed for:

select 2014-18 Silverado/Sierra 1500 models

select 2015-19 Silverado/Sierra 2500 & 3500 models

not compatible with models with factory Bose audio systems

includes all wiring harnesses and modules

retains nearly all factory features, including steering wheel controls

built-in Bluetooth for hands-free calling and audio streaming

GMC/Chevrolet Features Retained:

steering wheel audio controls

OnStar emergency services system

park assist for front & rear of vehicle

factory reverse camera

aux input (set of male stereo RCA jacks)

Retained Accessory Power (RAP) & warning chimes (external chime module included)

not retained: factory USB ports, RSE system, satellite radio, steering wheel control backlighting

Smartphone Features:

works with Apple CarPlay and Android Auto

built-in Android and iPhone control (see Details for info on compatibility with specific smartphones and apps)

wireless streaming audio with aptX

Audio/video Features:

FLAC, WAV, MP3, WMA, AAC music playback via USB

15-band graphic equalizer

time correction

high- and low-pass crossovers

Expandability:

compatible with SiriusXM satellite radio tuner

ready for iGO navigation card (not included):

maps of the United States (all states), Puerto Rico, and Virgin Islands

separate mapping microSD card purchase required

inputs: HDMI input, two USB inputs inputs (with dash-mount extension); rear A/V input (RCA), backup camera input; and adapters for up to three more cameras

outputs: two video outs (RCA); shared audio output (RCA); optical digital output; 6-channel preamp outputs (4-volt front, rear, subwoofer)

More info:

Important Note — Monitor dimensions are 9.735 x 7.115". Before ordering, check for possible interference with your dash.

wired connection to parking brake required to access settings, video display, and other features on this receiver

built-in amplifier (25 watts RMS/50 peak x 4 channels)

What's in the box:

Stinger RB10GM14B Chevrolet/GMC Pickup Package owner's manual

Stinger HEIGH10 (UN1810):

10" Touchscreen monitor

Source unit (15A fuse)

19" Video display harness

19" Power display harness

Wiring harness

Mic harness

Multi-camera harness

SWC harness

SiriusXM harness

GPS antenna (attached 16.5' cable terminated by fakra connector)

Microphone (attached 9.75' cable terminated by a male mono-minijack connector)

Self-adhesive bracket

Visor-clamp

Self-adhesive magnetic pad

Display bracket

Angle bracket

Metal L-bracket

Rubber-boot

2 Backstraps

Four M4x6mm screws

Four M4x10mm screws

Four M4x12mm screws

Two M4x14mm screws

Two M4x12mm screws

Six M6x10mm screws

Six #10x3/8" screws

Cleaning cloth

Installation Guide

Warranty Registration Card

User Guide Download Card

PAC SR-GM14H:

Radio mounting bracket

Radio replacement interface module (RP5-GM51)

Chime Module (CMX)

Differential video adapter (RPA-VA1)

Vehicle harness

Interface harness

Rear-camera harness

Display harness

SWC harness

AM/FM Antenna adapter

Satellite antenna adapter

4' Dual USB extension cable

USB-extension bracket

USB port cover

2 USB bracket collars

2 Speed-clips

Two-sided tape

13 Wire-ties

Installation Instructions Download Sheet

Damaged televisions and appliances must be refused upon delivery. Once refused, we’ll ship you replacement merchandise at no cost to you. Non-damaged televisions and appliances may be returned within five business days for a credit less two-way shipping and 10% restocking fees. Damaged merchandise that are not televisions or appliances may be returned within one business day of receipt for an exchange. Non-damaged merchandise that are not televisions or appliances may be returned within five business days for a credit less two-way shipping.

You may return your item(s) for refund within 30 days of receipt of your shipment.
You may return your item(s) for replacement within 30 days of receipt of your shipment.
We do not ship any replacements before we receive and inspect the returned merchandise.
Please read our policy carefully as we cannot process a return in the unfortunate event that the below conditions are not met.

We are an authorized online dealer offering quality products from reputable brands. However, we are aware that customers may not always be satisfied with their purchase.
You may return merchandise purchased from Car Sounds Electronics for a refund or a replacement, provided that the procedures and requirements are followed.

All returns require a return merchandise authorization (RMA) number.
An RMA number must be issued within 30 calendar days after the date of purchase.
To initiate your return, please call us or email us.
Merchandise must be in its original condition and packaging.
Merchandise must contain the original UPC codes.
Merchandise must contain the original serial numbers.
UPC codes and serial numbers cannot be altered or tampered with in anyway.
Packaging must include all peripherals, warranty cards, instruction booklets, paperwork, and any other contents that were included in the original packaging.

REFUNDS

We do not charge any restocking fee for merchandise that are returned for a refund. Customers are however responsible for return shipping costs and merchandise must be in its original packaging and condition.Used or opened items are not eligible for a refund. Refunds are applied to the payment method used at the time of purchase 5-10 days after we have received your returned merchandise. We will only refund the value of the returned merchandise minus our shipping cost.

EXCHANGES

If you would like to exchange a purchased item, you may exchange your item for equal value. Please note that only items that have not been opened or used will be considered eligible for an exchange. Customers must include a copy of their professional certified installer receipt and note stating what is wrong with the unit. If you would like to exchange your purchased item for an item of a higher value, you are responsible for paying the difference. If you would like to exchange your purchased item for an item of a lower value, we will refund you the difference. You are responsible for shipping your purchased item back to us. However, we will cover the shipping costs of shipping the new item out to you.

WARRANTY RETURNS

For items covered under our warranty, please first call us or email us to receive an RMA number. Upon receiving and inspecting your returned merchandise, we will ship your replacement item out to you. You are responsible for shipping your purchased item back to us. However, we will cover the shipping costs of shipping the replacement item out to you.

DEFECTIVE OR D.O.A MERCHANDISE

Merchandise that is discovered to be defective upon receipt will be replaced with the same model. You must contact us within 72 hours from the date of receipt for all defective merchandise claims. You may ship the defective item back to us and we will either fix the item or ship you a replacement. You must allow us 48 hours (not including weekends), to inspect and fix the defective item(s).

LARGE MERCHANDISE

We encourage you to thoroughly inspect your order upon receipt. All merchandise must be signed by an adult upon delivery. Customers are responsible for their products after signing for it. Large Merchandise includes the following:

Televisions larger than 32 inches in size
Furniture and any other oversized products
Certain special order items

DAMAGED MERCHANDISE

If you receive a damaged product you must contact us within 24 hours. You must also contact UPS to verify that the product was damaged. Upon verification we will issue you a replacement. We will cover the return shipping cost as well as the cost of shipping the replacement item to you.

INCORRECT MERCHANDISE

If for some reason the item that you receive does not match the item that was purchased, please contact us immediately. This would be a blatant mistake on our part and we will cover the return shipping cost. Upon receiving and inspecting your returned merchandise, we will ship out the correct item to you.

RETURN SHIPPING COSTS

The cost to shipping merchandise back to us is not reimbursable. You are responsible for all return shipping costs, however there are a few exceptions:

1. If you received a defective item, we will replace the item. We will cover the shipping cost of returning the defective merchandise to us. We will also cover the cost of shipping the replacement product to you.

2. If you received a damaged package you must contact us within 24 hours. You must also contact UPS to verify that the package was damaged. Upon verification we will issue you a replacement. We will cover both your return shipping cost and the cost of shipping the replacement product out to you.

3. If you received an incorrect item that does not match the item that was purchased. We will cover the shipping cost of returning the incorrect item to us. We will also cover the cost of shipping the replacement product to you.

RETURN EXCEPTIONS

Our return policy is rather lenient mainly for the benefit of our customers. The following items however, are not eligible for returns:

Any product not purchased from Car Sounds Electronics.
Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number.
Any product that is returned without all original packaging and accessories, including the retail box, manuals, cables, and all other items originally included with the product.
Any product from which the UPC code has been removed from its packaging.
Any product that exhibits physical damage or abuse.
Any car audio equipment that has been installed or where the wires have been cut.

Please note that products that are not eligible for return for any of the above reason(s) will be sent back to you at your cost and expense.

HOW DO I RETURN AN ITEM?

Step 1: Contact Us
Please email us or contact us via phone (Monday-Friday, 9:00AM-5:00PM Eastern Time) to receive an RMA number. Please have your order number ready when contacting us.

Step 2: Carefully Pack Your Item
Please safely package the merchandise in its original packaging with all its original contents.

Step 3: Locate the Nearest Shipping Outlet
You may contact the following carriers:

UPS: (800) 742-587
USPS (Post Office)

Step 4: Ship the Item Back To Us
Please cover or remove any old shipping labels and tracking numbers and ship your return merchandise to the address provided when you obtain your RMA number. Please note that we cannot be held responsible for any return that gets lost or damaged on its way back.

Remember, returned merchandise that is lost or damaged during transit is solely the shipper’s (your) responsibility. We urge you to save the tracking information and properly insure all merchandise being returned to Car Sounds Electronics.

We provide free shipping to all 48 continental states. Free shipping does not include Alaska, Hawaii, Puerto Rico, Guam or Canada. We encourage these customers to contact us for more information.

P.O. Boxes or APO/FPO

Unfortunately we currently do not ship to P.O. Boxes or APO/FPO addresses.

International Shipping

Our international customers may use a third-party carrier to handle their shipping. We recommend Bongo International. Please note that although we are responsible for getting your product from our warehouse to your carrier, any event that follow is the responsibility of the customer (you) and your third-party carrier. You are responsible for hiring the third-party carrier and any transaction or agreement involves the customer (you) and the carrier, and does not include Audio Jam Inc.

International customers are also solely responsible for any and all customs, import duties, brokerage fees, and taxes.

Domestic Shipping

We ship every business day that UPS and USPS are in operation. Any package exceeding one pound (1 lb.) in weight will be shipped via UPS while any package less than one pound (1 lb.) will be shipped via USPS. Any item purchased and paid for by 8:00am EST will typically be shipped on the same business day. Any item purchased and paid for after 8:00am EST will typically be shipped the next business day. Any item purchased and paid for after 8:00am EST Friday and through Sunday will be shipped on the next business day. Please note that we will only ship items to confirmed shipping addresses.

Shipping Procedure and Overview

After making your purchase and the ordering process is completed, please allow sufficient time for you order to be shipped and delivered to you. As noted above, domestic packages that weigh less that
one pound (1 lb.) will be shipped via USPS. All domestic packages that exceed one pound (1 lb.) in weight will be shipped via UPS.

If you have not received your tracking or shipping information please call us or email us.

WARRANTY IS VOID IF:

Any product without a valid, readable serial number, including but not limited to products with missing, damaged, altered, or otherwise unreadable serial number.
Any product that exhibits physical damage or abuse. For example: Burned voice-coil in speakers or subwoofers is physical damage and is not covered by the warranty.