- We only accept PayPal.
- For bidder, payment must be received within 7 working days after auction closed.
- For International buyer, import duties, taxes and charges are not included in item and shipping price. Please check with your country‘s customs office to know these additional cost before buying.
- We ship to the address confirmed in Paypal.
- We ship via Hong Kong Air Mail Postal Service within 1-3 working days once full payment is settled.
- We ship to USA by E-express with tracking number.
- We ship to Worldwide by Economy Int’l Shipping (not include tracking number) OR by Standard Int’l Shipping (include tracking number).
- Please email us if you would like to upgrade with tracking number, $2.5 only after order placed.
- The shipping time normally will take 5 - 20 business days for delivery, exclude customs clearance.
- We must bear full responsibility if the item is not arrived! If you do not receive the item after 40 working days of delivery, please email us and we check immediately.
- South America (such as Chile,Brazil and Argentina....), Russia,Ukraine,Italy, Spain & Israel will take much longer than other countries, so the refund time is up to 55 working days.
- For multiple different items, please add one by one to your Cart, system will automatically combine all in ONE single invoice together for your Paypal clearance.
- Please let us know if you would like to upgrade the shipping method to EMS (Speedpost),DHL,UPS. We will quote you the most updated price and delivery days.
- Packing method for Toys, Figure & Game, all pack with original box (if included) & outside wrap up with three layers bubble paper & large envelope. Original box is for protection of the product, it may damage during transportation. Damage in packing is not considered as defect for refund or return. If you are a collector, please contact us for extra carton box packing, we will send you a new invoice with extra $5 ($10 large) via Paypal after first payment.
- Please kindly check item size before order place. Enlarged photos show details only. Color may vary slightly due to the setting of computer monitors.
- All items are eligible for return policy.
- If you are unsatisfied with the item for whatever reason,please contacts us if return is required. And you will provide a digital photo for exchange request.
- Item must be in the original packaging. Item condition must be same as arrived. Item must not be damaged or have any visible signs of use.
- Buyer is responsible for the cost of return shipping Not meeting no.3 term may invalidate the return policy.
- If you have any doubts, please do not hesitate to contact our customer support.
- We will check for a good one from our stock or make a refund to you.
- Contact us by simply click “Ask a Question” at the bottom left corner of the listing.
- Our friendly customer support team members are available to help you at any time.We will reply with updated status within 1 - 2 working days.
- We trust good communication can fix all matters efficiently.
- Our working days from Mon-Fri 9:00 - 18:00 GMT+08:00
- If you receive your order, and are satisfied with our products or services,could you please take a minute to leave us a positive feedback with an overall Detailed Selling Rating (DSR) of 5 star.
- Please accept sometimes unavoidable delay like serious climate and labour strike, which may take more 2 - 3 weeks for oversea shipping.
- We will provide positive feedback to all our buyers.