1. We try our very best to make sure every customer is completely satisfied. If there's a problem, message us! We're happy to help.
2. Please read carefully before placing an order
3. Item not received: If item is not deliver after its estimated date please contact us with in seven working days after its estimated date expired if no contact made in first seven days item would be consider as delivered. Contact made afterword would not be entertained.
4. If you face any of the following issues like: Item not received, Item received but damaged, Wrong item, Or anything else. Please contact us before leaving a negative feedback or open a request.
5. If you want to cancel your order or change the address Kindly contact us as soon as possible because we have very fast service for dispatching
6. Feedback: Please leave us a positive feedback as we are here to serve you and your satisfaction is our first priority. If you have any problem with your order, please get in touch with us as we'll try to resolve it for your satisfaction.
7. If you have any suggestions to improve our service, please drop us a message as its the customers who help to optimise this selling process.
1. Item will be shipped within 1 business day after confirmed payment. (Not including weekend or public holidays)
2. Please verify your address during checkout. We are not responsible for any wrong or undeliverable addresses.
3. All items will be checked strictly before shipping and it will be shipped to your PayPal address.
4. Estimated delivery time is 1-5 working days (Not including weekend or public holidays)
5. Delivery times may vary particularly during peak periods or unexpected weather conditions. In event of a very unlikely slight delay, your patience would be highly appreciated.
6. There is often a delay in delivering the update system; you may consider tracking your item within a few days.
7. For free shipping means we paid for the shipping on your behalf, which will be deducted.
8. In the event of a wrong purchase resulting in a return, the return postage will also be borne by the buyer.
9. Please contact us immediately about any of your returns before sending them back. Once the item is shipped, the regular return policy will apply. Notifying us in advance will help us ensure your return is processed promptly upon arrival.
1. The exchange/refund is valid for 30 days from the date of receipt of the item, if there is any problem with our item, please feel free to contact us, please pay attention to keep it as it is.
2. Our technicians will check the item carefully before sending, if you receive a defective product, please keep it as it is and send us an email immediately, we will replace it with a new one for you as soon as possible.
3. When it is not the quality problem of this product (excluding the quality problem caused by the buyer's artificial reasons), the buyer is responsible for paying the return postage and sending the item back to us.
4. For the repair of the returned item, it will take time for the factory technician to process it, so please be patient.
5. The warranty will be void in the following cases:
(1) Damage caused by: excessive wear, dirt, misuse, improper installation or operation, neglect, accident.
(2) Any damage caused by improper packaging when the buyer returns the item to us.
(3) If the item is disassembled or repaired by an unauthorized person.
6. For exchange buyer MUST return the defective item for 1 to 1 exchange, return cost due to buyer.
7. For free shipping means we paid the shipping fee on your behalf, that fee will be deducted.
8. In case return cause by wrong buy, return postage will be at buyer side also.
9. Please contact us immediately about any your return before shipping back the Once the item has shipped the regular return policy applies. Notifying us ahead of time will help us to ensure that your return is dealt with promptly upon arrival.
1. Our working time is 9am-18pm.
2. If you have any problem, please feel free to contact us via ebay message, we will reply your email within 24 hours (except weekends and holidays). We will do our best to solve your problem as soon as possible.
3. Very appreciated for your support,We request that you contact us immediately BEFORE you give us or feedback, so that we can satisfactorily address your concerns.
4. We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important to us.
5. We appreciate your continued patience and willingness to work with us. Thank you for choosing us and have a great day!
6. You could click this link to enter our store and contact us.
