(1) We will ship your item(s) within 3 working day.
(2) We send to USA ,15-25 working days.
(3) UK / Auatralia / Canada ,15-35 working days.
(4) Europe , 15-35 working days.
(5) Other Countries, 20-45 working days.
(6)
We can also provide express post by EMS(4-15 days) or DHL(4-8 days).
The cost is higher than standard postage, about $ 30 or higher. If you
want post by EMS or DHL, please contact us.Very reasonalbe shipping fee
will be charged
(7) Import duties, taxes and charges are not
included in the item price or shipping charges. if you still need to pay for the Import duties
or taxes; we are unable to take any responsibility for this.
Refund or replacement request is available only the requests within 2
week after parcel received & returning the item as the same
condition as received.
Please contact us to request a return
authorization. Your name, auction number, and reason for return should
be included in the email. All items returned must contain all original
packaging materials. If the item is found non-defective, the item will
be sent back to the buyer at buyer's expense. Items returned without RMA
number will be refused and returned to the sender. Buyer is responsible
for All Return Postage and Shipping Charges. Buyer is responsible for
additional shipping costs for items that are returned refused and/or
undeliverable. We do not accept any returns without an authorization
number on the box or label it is being returned in.
Your feedback is very important to us, please leave us a positive
feedback with all 5-star for the Detailed Selling Rating when you
received the item.
If there is some problem about the product, please take
communication with us before leaving neutral/negative feedback or
opening ebay/paypal case, we will do our best to resolve your problem.
We try our best to reply to your emails as soon as possible, however,
due to high volume of daily incoming emails and time zone difference;
we may not be able to reply your emails immediately. Please allow 24
business hours for us to response.